Benefits:

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

Job description

Canopy Roofing is seeking a highly motivated Customer Service Representative to join our growing team and provide exceptional service to homeowners in the Metro Atlanta area. You'll help homeowners with their roofing needs, like insurance claims and storm damage inspections.

Individuals we hire receive training on the basic construction, insurance, and storm damage knowledge they need in order to represent and assist homeowners through their projects, so prior experience is not necessary.

Responsibilities:

Perform outbound calls scheduling inspections for homeowners.

Answering inbound calls to schedule inspections for homeowners.

Requirements:

Excellent verbal and written communication skills.

Strong experience handling customer service/sales over the phone.

Spanish - fluent or proficient preferred.

Proficient in data entry and computer systems.

Self-motivated with a strong work ethic and ability to work independently.

Ability to multitask, prioritize, and manage time effectively.

Outstanding phone etiquette and active listening skills

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Expected hours: 40 per week

Benefits:

401(k)

Dental insurance

Flexible schedule

Health insurance

On-the-job training

Paid time off

Referral program

Vision insurance

Experience level:

2 years

Shift:

Evening shift

Rotating shift

Weekly day range:

Rotating weekends

Weekends as needed

Work setting:

Hybrid work

Office