Job Description

The ideal candidate will provide drill bit knowledge and service to the customer while representing Caprock Drill Bits with professionalism. Good communication with customer and internal team members is critical. Candidate will show ability to develop a trusted working relationship and share industry knowledge with customer when needed.

RESPONSIBILITIES:

• Daily travel to rig site to drop off and/or pick up product
• Convey product and services to customers in-person or over the phone
• Leverage marketing techniques and act as brand ambassador
• Track and document pertinent information
• Input drill bit record into company database
• Warehouse duties (i.e., cleaning and inventory control)
• Comply with company standards for customer satisfaction
• Achieve weekly or monthly sales goals

QUALIFICATIONS:

• Oil & Energy experience helpful
• Previous experience with customer service, sales, or other related fields
• Ability to build rapport with clients
• Willingness & ability to travel
• Excellent written and verbal communication skills
• Positive and professional demeanor

Company Description

Founded in 2004, Caprock manufactures both Polycrystalline Diamond Compact, or PDC, cutters and tailor-made drill bits in-house to seamlessly integrate the total solution for their client's drill bit needs. This unique capability means that supply chains don’t slow them down. New designs can be imagined, designed, engineered, manufactured, and delivered to the rig in two weeks from accepted proposal. It all starts when Caprock’s subject matter experts team with Directional Drillers, Drilling Engineers, Company Personnel and Tool Pushers to achieve record maximum results. Caprock has a proven record of innovation that never stops in the Permian Basin and beyond. Co-founders, Glenn and Rebecca Gault, base their business strategy on the Clipper ships of the 19th century -- be first to the market with the right tool for the job. Inexpensive energy and drilling have been the tangible, economic drivers to set the impoverished free for more than a century. This is the purpose that keeps Caprock going, whether it be mining or fossil fuel exploration.