Capillary Technologies is a leading global provider of SaaS loyalty and engagement solutions whose intelligent loyalty and customer engagement platform enables brands to delight customers across their purchase journey during acquisition, analysis, insights, and activations. Over 400 marquee brands around the world trust Capillary to unlock maximum customer retention potential.

We are growing quickly in North America via inbound sales opportunities and partnerships and are expanding our team to develop a proactive “hunting” capability. Our ideal candidate will, at minimum, be a consultative seller–conversant in customer loyalty strategies and solutions and plugged into the loyalty marketplace. The candidate will be capable of engaging senior to C-suite client stakeholders across a broad range of industries. Particular attention will be paid to candidates with experience in Retail, Travel, Hospitality, Restaurants, and Manufacturing/CPG. The Account Executive role is a remote work position and will focus on technology platform sales in North America.

Duties/Responsibilities:

• Identify new software license opportunities for the Capillary platform in the defined territory (key accounts in an assigned region).
• Gain a deep understanding of customers’ business challenges, their impact and how Capillary’s offerings can help overcome the challenges.
• Work closely with the demand generation/marketing team and assigned Sales Development Representative to design and run campaigns addressing the defined territory.
• Work closely with the marketing and events team to design, support and/or attend events (virtual and in-person) to engage with prospects.
• Provide initial introductory presentations, product demonstrations and general support to prospective customers.
• Meet and exceed your biannual sales goals (quota) through prospecting, pursuing, qualifying, and driving sales opportunities in the defined territory to closure in collaboration with Capillary’s North America marketing team, Sales Director, and Senior Leadership teams.
• Move a large number of deals simultaneously through the sales pipeline.
• Engage closely with the solution delivery/implementation team to help determine the best implementation method and project plan during the Sales process.
• Maintain accurate customer data and activity visibility and excellent pipeline hygiene as well as regular, realistic forecasts on your opportunities.
• Other duties as assigned

Required Skills/Abilities:

• The ideal person for this role will have a hunter mindset, you love to open up new accounts, and are passionate about customer loyalty and the impact Capillary can bring to their business.
• You have a consistent record in opening new accounts, navigating a variety of departments within your defined territory and establishing relationships with these target companies.
• You’re an excellent communicator. You know what to say and when to say it, and you’re an excellent storyteller. You know how to help a client envision a better future–with Capillary’s products.
• Will be responsible for overseeing the workflow of the SDR during the segment of the SDR’s time they are allotted.
• Your’re a self-starter. You thrive in ambiguity and you enjoy the challenge of building a pipeline from scratch.
• Conviction, persistence and commitment. You are not easily disappointed or deterred by failure.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Ability to prioritize tasks and to delegate them when appropriate.

Education, Experience and Qualifications:

• 4+ years of sales experience with at least 2 years of experience in selling SaaS solutions to middle-market and large enterprises.
• Loyalty, CRM or Martech experience required.
• Proven record of driving results in a goal-oriented, highly accountable, sales environment.
• Comfortable operating in a highly dynamic and at times, ambiguous corporate environment.
• Has the ability to converse at any level within the customer organization (C-Suite/ Business/Department Heads).
• Has an entrepreneurial mind-set, and is forward thinking with decision making skills.
• Bachelor's degree from a top ranked institution

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 25 pounds at times.

Travel:

• This role is expected to travel 20% of the time.

What We Offer:

• Competitive compensation
• Unlimited paid vacation days
• Paid holidays
• 401k with company match
• Health Reimbursement Account
• Flexible Spending Accounts for medical and dependent care
• Remote work
• 4 week paid Sabbatical every 4 years