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Call Center Customer Service Representative

Capio

Call Center Customer Service Representative

Sherman, TX
Full Time
Paid
  • Responsibilities

    JOB DESCRIPTION:

    • Confer with customers by telephone to determine reason for over due payments and to review options for payment.
    • Work with the customer to find the best solution for resolving the account(s).
    • Record information about financial status of customers and status of collection efforts.
    • Perform various administrative functions for assigned accounts.

    JOB REQUIREMENTS:

    • High School Diploma (or GED or High School Equivalence Certificate).
    • Proven professional ability to clearly communicate with the public of a diverse population.
    • Active Listening Skills
    • Time Management & Self - Manageable
    • Problem Solving Abilities.

    COMPENSATION & BENEFITS:

    • Hourly Pay: $12 plus commission (Uncapped Monthly Bonus)
    • Referral Bonuses
    • Full Benefits Package (Medical, Dental, Vision, Supplement, etc.)
    • $10k Life Insurance Policy paid by Employer
    • 401k after one year of employment with a 4% company match
    • Employee Discount Programs
    • Annual Spring Cookout and Annual Holiday Party with $10k giveaway
    • Community Outreach involvement
    • Family Environment
    • Employee Appreciation Committee
    • Winner of "Best Places to Work in Collections" 2012, 2013, 2014, % 2015 present by InsideARM

    Please send you resume and current contact information for immediate consideration