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Customer Service - Account Specialist

Capio Partners

Customer Service - Account Specialist

Sherman, TX
Full Time
Paid
  • Responsibilities

    At the end of a workday, how do you feel?  Do you feel like you're not just a number?  Like you've truly helped someone and potentially even helped change their life?  Like you are one step closer to that financial goal that you have for yourself?  These are just some of the feelings that our account specialists have at the end of their days.

    Interested?......Keep reading!

    ABOUT US: Capio is the largest purchaser of healthcare receivables in the country. Our collection staff treats patients as trusted, respected consumers by providing achievable financial options in a compassionate way. In addition to ensuring our clients and consumers are properly taken care of, we pride ourselves on our family-oriented environment and community outreach.

    YOUR ROLE: As an Account Specialist, you will work directly with the consumer to find the best solution for resolving their account. A High School Diploma (GED/High School Equivalence Certificate) is required, experience is welcomed, but not necessary, as we provide paid training. Two main skillsets are needed to be successful:  the ability to communicate professionally in situations of adversity, and the ability to quickly problem solve. Our ideal employees are goal oriented, thrive in a fast-paced environment and enjoy healthy competition from time to time. 

    THE PERKS: It's no surprise Capio has been the winner of “Best Places to Work in Collections” several years in a row—we are a family!  Out starting hourly pay rate is $12/hour PLUS uncapped commission. In addition to that, we offer a full benefits package (Medical, Dental, Vision, Supplement), company paid $10k Life Insurance Policy, and 401(k) after one year of employment with a 4% company match. We also offer endless performance-based incentives, employee referral bonuses, and promotion opportunities. The Capio team also participates in several community involvement/giveback initiatives throughout the year.  This is NOT another boring desk job!

    Are you ready to make the next step?

    Click Apply now or visit www.capiocareers.com.

    For more updates on being a part of the Capio team, like & follow us on Facebook at:  https://www.facebook.com/Capio...