ARE YOU INTERESTED IN JOINING A COMPANY THAT IS CELEBRATING MORE THAN 47 YEARS AS A PREMIER BUILDER OF NEW HOMES IN DALLAS, HOUSTON AND AUSTIN IN TEXAS?

TRENDMAKER IS LOOKING FOR AN INNOVATIVE AND ENERGETIC INDIVIDUAL TO JOIN OUR TALENTED GROUP AS A DESIGN STUDIO CONSULTANT IN OUR HOUSTON OFFICE.

POSITION HIGHLIGHTS: As a Design Studio Consultant you will assist new homebuyers you will assist new homebuyers with interior and exterior selections for their new home. The Design Studio Consultant is the first point of contact for buyers after purchase, and responsible for ensuring their satisfaction throughout the studio selection process and beyond. This role educates and influences buyers to purchase additional studio options, and then officially enters selections and supporting information into the company database.

POSITION RESPONSIBILITIES:

• Providing homeowners a professional design experience that will allow them to select available options, discuss finishes and various upgrades to assist in making their dream home become a reality.
• Provide buyers with product information; upgrade options, pricing information within buyers’ budget.
• Handle all revisions relating to color selections and addendum options in timely and accurate manner with adherence to the cut off schedule.
• Calculate pricing prepare paperwork for buyers’ review and approval.
• Manage the option selections and act as liaison between construction, subcontractors, sales and field.
• Respond to questions and customer concerns from Field, Customer Care, trade partners and contractors on addendums and color selections.
• Meet or exceed expectations set for customer experience scores and sales goals incentives.
• Delivering revenue, margin, productivity and customer experience standards in line with Company objectives.
• Ensure all paperwork and diagrams are correct and appropriate for homebuyers, construction and trade partners.
• Inputs product item numbers into the design specification sheets on the computer and verify for accuracy.
• Communicate any delays or issues to the Design Center Manager and any other necessary team member(s).
• Attend model walks and community kick-off meetings, as necessary.
• Manage the change order process
• Prepare accurate schematic drawing for concrete, electrical, plumbing, carpentry and flooring change order options for Construction Department.
• Providing an elevated customer experience from start to finish per company objectives.
• Other Duties as Assigned.

POSITION QUALIFICATIONS:

• A Bachelor’s degree in Interior Design or related field or equivalent years of experience is required.
• A minimum of 2 years of experience in builder design center, retail design center or previous client-facing design experience with a strong focus on customer service required.
• Strong numeric orientation required.
• Strong PC computer skills required, with a high level of proficiency in Microsoft Office Suite (MS Word, MS Excel, MS PowerPoint, and MS Outlook), Adobe Pro and internet‐based programs such as Internet Explorer and Google Chrome required. Prior experience with Corrigo, Enterprise‐One/JD Edwards, Sharefile, Docusign, Envision and Hyphen Solutions preferred.
• Strong written/verbal communication skills.
• Customer service oriented.
• Possess excellent selling, organizational, leadership and communications skills as well as excellent interpersonal skills.
• Ability to effectively sell/promote products that contribute to the success of the Design Studio and foster customer satisfaction.
• Experience in construction industry and strong credentials in interior
• Work a flexible schedule, including evenings and
• Lighting and electrical knowledge preferred.

COMPANY HIGHLIGHTS:

• Trendmaker is a member of TRI Pointe Group® (NYSE: TPH), a family of premium regional homebuilders. 
• The company has earned four consecutive years of distinctions from Professional Results in Sales & Marketing (PRISM).
• Over the decades, Trendmaker has defined the concept of home for generations of Texans.
• After over 45 years of solely operating in Houston, Trendmaker expanded into the Austin market and late last year acquired an existing division in Dallas Ft. Worth.
• Trendmaker has delighted Texas families with exceptional homes through their signature concept of higher building standards from the start.

FOR MORE INFORMATION, PLEASE VISIT WWW.TRENDMAKERHOMES.COM.

At TRI Pointe Group, we are intentional about fostering an environment where you, and all individuals, are encouraged to be their authentic selves.  We embrace individuality and strive to be consciously inclusive of different backgrounds, experiences, and perspectives in every aspect of our business. Our company’s strength relies on the diversity of the team and the unique, innovative ideas everyone contributes.

WE ARE AN EQUAL OPPORTUNITY EMPLOYER. ALL PERSONS SHALL HAVE THE OPPORTUNITY TO BE CONSIDERED FOR EMPLOYMENT WITHOUT REGARD TO THEIR RACE, COLOR, CREED, RELIGION, NATIONAL ORIGIN, ANCESTRY, CITIZENSHIP STATUS, AGE, DISABILITY, SEX, GENDER, VETERAN STATUS, GENETIC INFORMATION OR ANY OTHER CHARACTERISTIC PROTECTED BY APPLICABLE FEDERAL, STATE OR LOCAL LAWS.

WE WILL ENDEAVOR TO MAKE A REASONABLE ACCOMMODATION TO THE KNOWN PHYSICAL OR MENTAL LIMITATIONS OF A QUALIFIED APPLICANT WITH A DISABILITY UNLESS THE ACCOMMODATION WOULD IMPOSE AN UNDUE HARDSHIP ON THE OPERATION OF OUR BUSINESS. IF YOU BELIEVE YOU REQUIRE SUCH ASSISTANCE TO COMPLETE THIS FORM OR TO PARTICIPATE IN AN INTERVIEW, PLEASE LET US KNOW.

Required Skills Required Experience

REQUIREMENTS FOR THE POSITION INCLUDE:

• Must be at least 18 years of age
• Attention to details is essential
• Must be reasonable, level-headed, and able to effectively manage difficult situations
• Must pass an extensive background check including driving record
• Must meet physical requirements to perform essential job functions
• Must be dependable.

HOW TO APPLY: 

Complete applications will include a resume and contact information for three professional references. You must submit the requested documents in order to receive full consideration. The review of applications will begin immediately and continue until qualified candidates are selected.   

NOTE: A PRE-EMPLOYMENT DRUG SCREEN AND CRIMINAL BACKGROUND CHECK WILL BE REQUIRED AS A CONDITION OF EMPLOYMENT.  ALSO, BECAUSE THE POSITION REQUIRES DRIVING FOR THE UNIVERSITY AS PART OF THE JOB, A SATISFACTORY DRIVING RECORD WILL BE REQUIRED AS WELL.

Shenandoah University prohibits discrimination against and harassment of any employee or any applicant for employment because of race, color, national or ethnic origin, age, religion, disability, sex, sexual orientation, gender identity and expression, pregnancy, childbirth or related medical conditions, marital status, veteran status or any other characteristic protected under applicable federal or state law.