We are looking for an AUTOMOTIVE WARRANTY ADMINISTRATOR. We need someone who HAS EXPERIENCE working with customers, and a team of technicians in the automotive environment. Currently, we are only seeking people with experience in the field. This means you can greet a customer, instruct them on vehicle maintenance, offer additional services, manage multiple customers, and set proper expectations.

What is an AUTOMOTIVE WARRANTY ADMINISTRATOR? AND WHAT DO THEY DO?

An Automotive Warranty Administrator Warranty administrator ensures the dealership is paid for warranty work by preparing, submitting and following up on claims. As with all positions within dealerships, warranty administrators are expected to uphold the highest ethical standards.

BENEFITS PACKAGE INCLUDES:

• Competitive earning potential based on growth of department
• Paid vacation
• Competitive health benefits plan
• 401 k

RESPONSIBILITIES:

• Processing all warranty paperwork to ensure proper documentation and verifying criteria required by factory or distributor.
• Keeping abreast of all factory recalls and announcements.
• Arranging for parts to be shipped to the factory or distributor and resubmitting all rejected claims promptly.
• Assisting with body shop warranty claims and following up on outstanding claims.
• Reconciling all warranty receivables and working with the accounting department to obtain payments.
• Keeping track of all warranty parts by noting the repair order number, date of replacement and date on which part may be disposed.
• Maintaining all service and customer records as required by the warrantor.

Required Skills

 REQUIREMENTS:

• Warranty administrators should be familiar with domestic and imports automotive warranty systems.
• Warranty administrators should have experience with automotive parts (identification, inspection, classification of component groups, etc.)
• Overall automotive vehicle knowledge.
• Good computer skills Excellent verbal and written communication skills.
• Must be able to pass pre-employment testing to include MVR, background check and drug screen.

EOE Employer, All Applications kept in the strictest confidence.

Candidates must successfully pass a pre-employment drug test and criminal background check with valid current driver’s license and satisfactory driving record.

Required Experience

 REQUIREMENTS:

• Warranty administrators should be familiar with domestic and imports automotive warranty systems.
• Warranty administrators should have experience with automotive parts (identification, inspection, classification of component groups, etc.)
• Overall automotive vehicle knowledge.
• Good computer skills Excellent verbal and written communication skills.
• Must be able to pass pre-employment testing to include MVR, background check and drug screen.

EOE Employer, All Applications kept in the strictest confidence.

Candidates must successfully pass a pre-employment drug test and criminal background check with valid current driver’s license and satisfactory driving record.