THE WRIGHT CENTER FOR COMMUNITY HEALTH HAS AN OPPORTUNITY FOR A FULL TIME MEDENT SPECIALIST AT OUR NEW CLINIC LOCATION IN SCRANTON TO OPEN IN SPRING 2019!
JOB SUMMARY
The MEDENT Application Specialist & Trainer is responsible for successful delivery of high quality application support services for physicians, residents, students and staff, working collaboratively and independently to perform routine and moderately complex customer focused application support and training services.
The CAREWare requirements of this position include data entry support for CAREWare database program used for gathering of patient data for various reporting requirements. It includes extracting patient information from a variety of sources including our EMR, running queries and preparing reports for statistical purposes.
Successful candidates must have demonstrated technical aptitude and the ability to learn new technologies quickly in a real world context.
This position requires the ability to explain technology to diverse customers and ensure they are able to use applications and functionality effectively to accomplish their work.
This position requires enthusiasm and energy; willingness to learn and adapt quickly; and excellent written and verbal communication skills. The successful candidate must be a disciplined self-starter as well as a positive team player.
Ability to execute with efficiency and quality. Exceptional communication skills with a focus on collaboration across different functional units and organizations.
Demonstrated proficiency with general computer hardware, software and data networking concepts.
Required Skills
DUTIES & ESSENTIAL JOB FUNCTIONS
- Works collaboratively to develop processes to train physicians, residents, students and staff throughout the entire organization in the use of the MEDENT EMR/EHR software.
- Develop, create and conduct performance-based EMR/EHR training courses for The Wright Center physicians, residents, students and staff keeping current in emerging capabilities of MEDENT EMR/EHR software.
- Provide one-on-one training as needed to assure a high degree of user competency with the MEDENT EMR/EHR software.
- Serve as the subject matter expert, work with EHR Manager and staff in to ensure the MEDENT application is configured to best map to clinical, academic and business needs.
- Configuring systems in alignment with current needs and provide training in the use of MEDENT and related technologies.
- Serve as the primary application administrator for the MEDENT EMR/EHR software.
- Work collaboratively to derive maximum value from EMR/EHR applications.
- Must be a skilled communicator comfortable dealing with diverse individuals in unique and often novel situations, with a strong focus on value to the organization.
- Must have a proven ability to communicate effectively both in writing and verbally with management and peers on issues, risks, opportunities, and general progress towards business goals.
- Ability to use appropriate skills in the areas of: project coordination, multi-tasking, prioritization of demands, group discussion, training, facilitation, decision-making, communication, and time management.
Required Experience
QUALIFICATIONS
- A minimum of 3-5 years of experience using EMR/EHR software within the healthcare sector.
- Candidates who are already skilled in the use of MEDENT will be strongly considered.
- Requires a bachelor’s degree or equivalent experience. Advanced degree preferred.
- A high degree of proficiency with the Microsoft Office 2007 suite of applications such as Word, PowerPoint, Excel and Outlook.
- Disciplined self-starter who is also a positive, team-oriented individual with the ability and desire to learn and keep pace with the issues impacting EMR/EHR applications.
- Demonstrated professionalism, both in appearance and conduct. Conscientious with issues related to security and privacy.
- Demonstrated experience in consulting and/or training and development; system implementation, and requirements gathering is beneficial.