You will promote customer satisfaction by converting incoming customer calls into booked service appointments.
• You will need to learn the call script in order to sound professional and authentic when speaking with our customers.
• Participate in training so that you grow and develop as a professional.
• Maintain and update our customer database with complete and accurate information.
• Maintain communication with dispatch and your manager.
If you can achieve the above and you find it fun and challenging - you have just the right amount.
• Competitive salary ranges based on experience
• Medical Insurance -- we pay 100% of your insurance premiums for health, dental, and vision.
• 401k Plan
• A family. This is last on the list because it’s most important. We care about our team, and expect you to bring that same caring when you join.
If you want to be part of something bigger than just a job – make this career move and find exactly what you’re looking for. You will work in a place where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company. If this sounds like you, spend a little time learning about Capital Heating & Cooling by visiting www.capitalheatingandcooling.com. When you're ready, please follow the directions to apply for this position.
Equal Opportunity Employer