Job Description

• Do you enjoy talking to people on a daily basis? Are you looking to play a key role in the experience of each customer? CAPITAL PREMIER MARKETING is actively seeking a Customer Service and Retail Associate to join our amazing team! If this sounds like you, we would love to see your resume! *

ABOUT CAPITAL PREMIER MARKETING

We a marketing firm that has developed many successful marketing campaigns for Fortune 100 companies. Capital Premier works hand-in-hand with some of the biggest retailers in the world. The retailers that hire our firm out constantly have new promotions and launches being developed, so part of this position is staying up to date with product knowledge and information. By working with our clients customers daily, we offer their customers a unique shopping experience that can not only help educate the customer, but also give each customer the right information to help make the best decision for them or their family.

CAPITAL PREMIER MARKETING is looking to fill multiple full time and part time positions for our quickly growing company. As a team, we strive to give each customer a memorable and positive experience. As a customer service representative, your job is to enhance the overall experience of each and every customer. We offer paid training, bonuses, and leadership development. If you have prior success in a similar role, please send us your resume. We’ll contact you with the details.

We offer a competitive wage, flexible schedule, and an opportunity for advancement within the company. We value our hardworking employees and like to provide a fun and safe work environment!

OUR BENEFITS

• Work with an amazing team of individuals
• Flexible work schedule
• Full time and part time opportunities
• Gain valuable experience working in customer service
• Guaranteed Hourly Base Pay
• Travel
• Full Paid Training
• Growth Opportunities
• Plethora of bonuses and incentives
• Monthly team development activities
• Sponsored lunch parties
• After hour work gatherings
• One on one development from company executives
• Annual awards and recognition
• Investment in your growth and progression

RESPONSIBILITIES

• Customer Service oriented
• Respond to all inquiries in a timely and professional manner
• Handle customer inquiries
• Provide information about the products and services
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services
• Maintain the company’s professional image
• Work both individually and as a team

QUALIFICATIONS

• Must have a completed high school diploma and be 18+
• Able to adapt to changing environments
• Possess exceptional critical thinking skills
• Excellent oral and written communication skills
• Previous customer service experience not required but an asset
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Previous experience in customer service, sales, or other related fields
  • Sales: 1 year (Preferred)
  • Retail Sales: 1 year (Preferred)
  • Customer Service: 1 year (Preferred)

Company Description

At Capital Premier Marketing, we have developed many successful marketing campaigns that can reach your ideal customers. Capital Premier Marketing works hand in hand with some of the biggest retailers in the world. We offer customers a unique shopping experience that can not only help educate the customer but also give each customer the right information to help make the best decision for them or their family. These campaigns happen in-store and dramatically increase sales for our clients' products and services.