Sorry, this listing is no longer accepting applications. Don’t worry, we have more awesome opportunities and internships for you.

Entry Customer Service Assistant

DC Inc

Entry Customer Service Assistant

Jersey City, NJ +5 locations
Full Time
Paid
  • Responsibilities

    Job Description

    We are hiring a Customer Service Assitant to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers

    DUTIES:

    • Listening to customers’ concerns and handling complaints and returns
    • Giving detailed explanations of services or products
    • Reviewing customer accounts and transactions while resolving issues
    • Receiving orders, calculating charges and processing payments
    • Referring customers to superiors when necessary

    Job Types: Full-time

    Pay: $850- $1200 per week

  • Qualifications

    Qualifications

    • High school diploma, general education degree or equivalent.
    • Ability to stay calm when customers are stressed or upset.
    • Comfortable using computers.
    • Experience working with customer support.

    Additional Information

    • 401(k)
    • 401(k) matching
    • Dental insurance
    • Employee discount
    • Flexible schedule
    • Health insurance
    • Paid time off
    • Vision insurance
  • Locations
    Denver, CO • Washington, DC • Orlando, FL • Jersey City, NJ • Dallas, TX • Austin, TX