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IT Project Technician Administrator

Capstone Information Technologies, Inc.

IT Project Technician Administrator

Rochester, NY
Full Time
Paid
  • Responsibilities

    Do you enjoy puzzles or solving complex problems? Do you like to feel ownership over completing a project start to finish? Are you an IT Geek with a passion for all things computers? Then this Entry Level Project Technician role is perfect for you! You are responsible for the successful implementation of project work in Capstone’s Professional Services department. This includes work for Capstone’s managed services clients and ad hoc project work. Compensation is based on experience. Responsibilities: • Perform remote and on-site implementation of scoped projects • Provide remote and on-site support services • Thoroughly and consistently document time spent in our ticketing system • Implement and manage server/workstation environments • Desktop/laptop installations/upgrades/migrations (W7, W8, W10) • LOB application support / Vendor management /Service Provider interaction management • Document all technical procedures and solutions Additional Responsibilities: • Assist in project discovery and scope creations • Assist in night/weekend project work as client needs require • Performs additional duties as assigned Qualifications: • Bachelor’s degree from an accredited university or college in an IT-related field and a minimum of one (1) years’ work experience in a IT related field, or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above • Organizational skills • Problem solving abilities • Keen attention to detail • Commercial awareness • Communication skills • Decisiveness

    • Perform remote and on-site implementation of scoped projects • Provide remote and on-site support services • Thoroughly and consistently document time spent in our ticketing system • Implement and manage server/workstation environments • Desktop/laptop installations/upgrades/migrations (W7, W8, W10) • LOB application support / Vendor management /Service Provider interaction management • Document all technical procedures and solutionsAdditional Responsibilities: • Assist in project discovery and scope creations • Assist in night/weekend project work as client needs require • Performs additional duties as assigned