Benefits:

Employee discounts

Flexible schedule

Opportunity for advancement

Training & development

Captain Server

Location: Fielding’s Steak – River Oaks Position Type: Part-Time / Full-Time

Position Overview

The Captain Server is a senior front-of-house professional responsible for guiding the guest experience with confidence, precision, and elevated hospitality. This role serves as a leader on the dining room floor, executing refined service standards while mentoring support staff and maintaining seamless communication with management. Ideal candidates demonstrate poise, strong product knowledge, and the ability to create memorable, relationship-driven dining experiences in a fine-dining environment.

Core Responsibilities

Lead the full-service experience for assigned tables with professionalism and grace

Execute and uphold fine-dining service standards, pacing, and table management

Provide knowledgeable menu guidance, including food, beverage, and wine recommendations

Collaborate with Back Waiters and support staff to ensure seamless service execution

Communicate effectively with management, kitchen, and front-of-house teams

Anticipate guest needs and resolve concerns with discretion and hospitality

Maintain accuracy and efficiency in order entry, payment processing, and guest records

Uphold all brand standards related to appearance, service, and guest engagement

Leadership & Service Standards

Serve as a role model for elevated hospitality and professionalism

Maintain composure and attention to detail in a fast-paced, luxury environment

Foster teamwork, accountability, and consistency across the service team

Create polished, memorable experiences that encourage guest loyalty and repeat visits

Qualifications

At least 2 years of fine-dining service experience required

Upscale steakhouse experience is a plus

Wine knowledge is required, including the ability to confidently guide pairings and recommendations

Experience with POS systems such as Lavu is a plus

Familiarity with reservation platforms such as OpenTable is a plus

Strong understanding of service pacing, table management, and guest flow

Excellent communication, multitasking, and leadership skills

Flexible availability, including evenings, weekends, and holidays

What We Offer

Competitive compensation

A refined, professional dining environment

Opportunities for growth and leadership development

Consistent scheduling and clearly defined expectations

The opportunity to be part of a hospitality-driven brand focused on excellence