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Fixed Operations Director

Car Dealer Group Southern California

Fixed Operations Director

Los Angeles, CA
Full Time
Paid
  • Responsibilities

    An Automotive Dealer Group is looking to hire a highly skilled and trained individual to become it's Fixed Operations Director overseeing 7 Car Dealerships. Responsibilities: • Hire, train, develop, and motivate the service department staff and monitor their performance. • Forecast goals and objectives for the department and ensure they are met. • Develop and monitor budgets for the service department and keep dealership management informed of variances. • Ensure that the service department meets all customer satisfaction (CSI) and financial goals. • Ensure proper repair techniques are being used. • Schedule training as necessary to properly repair and service vehicles. • Stay up to date on product changes and new products. • Ensure that all necessary shop equipment is in proper and safe working condition. • Understand and comply with federal, state, and local regulations that affect service department operations, such as hazardous waste disposal, OSHA right-to-know, etc. Qualifications: • Five or more years of Automotive Service Director/Management Experience. • Experience managing 30+ employees preferred. • Ability to work independently and be self-motivated with confidence in your ability to be successful. • Great attitude with a high-energy personality. • Excellent customer satisfaction skills. • Professional appearance and work ethic. • Bilingual- a plus. Compensation: $180,000 - $300,000 yearly DOE

    • Hire, train, develop, and motivate the service department staff and monitor their performance.  • Forecast goals and objectives for the department and ensure they are met.  • Develop and monitor budgets for the service department and keep dealership management informed of variances.  • Ensure that the service department meets all customer satisfaction (CSI) and financial goals.  • Ensure proper repair techniques are being used.  • Schedule training as necessary to properly repair and service vehicles.  • Stay up to date on product changes and new products.  • Ensure that all necessary shop equipment is in proper and safe working condition.  • Understand and comply with federal, state, and local regulations that affect service department operations, such as hazardous waste disposal, OSHA right-to-know, etc.