Benefits:
Bonus based on performance
Dental insurance
Employee discounts
Flexible schedule
Health insurance
Opportunity for advancement
Vision insurance
Job Summary
We are seeking an experienced and skilled Assistant Manager to support the management of our operations. As the Assistant Manager, you will be responsible for working directly with your Site Managers to oversee daily operations, maintain customer satisfaction, and drive sales growth.
Key Responsibilities
Assist Site Manager in overseeing car wash, detailing and lube services operations
Supervise and manage a team of CSA’s
Provide coaching, training, and feedback to staff to ensure excellent customer service
Monitor and maintain customer satisfaction, addressing customer concerns, complaints, and resolving issues
Implement and maintain quality control processes to ensure high standards of cleanliness
Collaborate with Site Manager to develop and implement sales growth strategies
Assist with inventory management, including ordering supplies and managing stock levels
Maintain a clean and organized workspace, adhering to health and safety standards
Perform maintenance tasks, such as greasing and pit cleaning
Participate in marketing and promotional activities to drive business growth
Requirements
2+ years of experience in a supervisory role, preferably in the auto services industry
High school diploma or equivalent required
Excellent leadership, communication, and customer service skills
A valid driver's license and ability to travel to visit multiple locations
Ability to work in a fast-paced environment, handling multiple tasks, responsibilities, and urgencies simultaneously
Basic math skills and accuracy with handling cash and operating a point-of-sale system
Ability to lift up to 50 pounds and stand for long periods
Ability to work a variety of shifts, including nights, weekends and holidays
Working Conditions
Work is performed in a dynamic environment, with frequent exposure to noise, water, oil, grease, and varying temperatures.
Frequent standing, walking, bending, and lifting.
Must be able to work in a fast-paced environment and meet production goals.
What We Offer
Competitive hourly rate
Opportunities for advancement and growth
A fun and supportive work environment
Free and discounted car washes
If you are a motivated and customer-centric individual with excellent communication and leadership skills, we encourage you to apply for this exciting opportunity!
As part of the hiring process, Soapy Noble will conduct a background check for all final candidates who are extended a conditional offer of employment. Soapy Noble is proud to be an Equal Opportunity Employer and does not discriminate based on protected characteristics. Soapy Noble participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States.