Benefits:
Bonus based on performance
Competitive salary
Dental insurance
Employee discounts
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Vision insurance
Job Summary
We are seeking an experienced and skilled Site Manager to oversee our car wash operations. As the Site Manager, you will be responsible for driving business growth, managing staff, maintaining customer satisfaction, and ensuring operational efficiency.
Key Responsibilities
Develop and implement strategies to drive sales growth, and improve operational efficiency
Manage and supervise a team of assistant managers, head cashiers, and CSA’s
Recruit, train, and develop staff to ensure excellent service and operational efficiency
Monitor and maintain customer satisfaction, addressing customer concerns, complaints, and resolving issues
Implement and maintain quality control processes to ensure high standards of cleanliness
Manage inventory, supplies, and equipment maintenance to ensure efficient operations
Analyze sales data and customer feedback to identify trends and opportunities for growth
Collaborate with the Marketing Director to develop and implement marketing and promotional strategies
Maintain a clean and organized workspace, adhering to health and safety standards
Ensure compliance with company policies, procedures, and regulatory requirements
Requirements
3+ years of experience in a supervisory role, preferably in the auto services industry
HS diploma or equivalent; degree in Business Administration or related field preferred
Excellent leadership, communication, and customer service skills
A valid driver's license and ability to travel to visit multiple locations
Ability to work in a fast-paced environment, handling multiple tasks, responsibilities, and urgencies simultaneously
Basic math skills and accuracy with handling cash and operating a point-of-sale system
Ability to lift up to 50 pounds and stand for long periods
Have open availability, capable of working a variety of shifts, including nights, weekends and holidays
Working Conditions
Work is performed in a dynamic environment, with frequent exposure to noise, water, oil, grease, and varying temperatures.
Frequent standing, walking, bending, and lifting.
Must be able to work in a fast-paced environment and meet production goals.
What We Offer
Competitive salary
Opportunities for advancement and growth
Paid time off
A fun and supportive work environment
Free and discounted car washes
If you are a motivated and customer-centric individual with excellent communication and leadership skills, we encourage you to apply for this exciting opportunity!
As part of the hiring process, Soapy Noble will conduct a background check for all final candidates who are extended a conditional offer of employment. Soapy Noble is proud to be an Equal Opportunity Employer and does not discriminate based on protected characteristics. Soapy Noble participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States.