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Head of Sales (f/m/x)

Cara Care

Head of Sales (f/m/x)

California City, CA
Full Time
Paid
  • Responsibilities

    Job Description

    Cara Care aims to support every person in the world with a gastrointestinal disease with the first therapeutic digital companion for digestive care. Our platform combines the power of UX, UI, Data Science, Marketing, Tech, Medicine, Business, and Psychology to shape the user experience and provide the first evidence-based, digital therapy for digestive health. To date, Cara Care has helped more than 650,000 people across Germany and the United States manage digestive diseases with over a 78% success rate.

    HOW IT WORKS:

    By downloading the Cara Care app, individuals can customize their experience by keeping a digital food and symptom log to track personal data. It will then analyze the data and show correlations to make improvements in your everyday diet. If you choose to purchase the premium upgrade, you will gain access to personalized nutrition therapy. The premium upgrade gives you full access to our licensed Dieticians, Customer Care team and a 12 week program that is specifically tailored to you depending on the illness and symptoms. Our therapy programs also include mental health interventions with hypnotherapy and gut-directed relax sessions. The digital platform allows users to get effective and personalized treatment outside of the doctors office.

    GI diseases are highly influenced by factors like diet, stress, physical activity, and mental health. Cara Care can help identify a persons triggers for symptoms and flare ups, and then tailor the professional treatment to reduce those symptoms and enhance their quality of life. By monitoring your digestive health, you can improve your overall well-being and feel better by making smarter choices for your body.

    THE MARKET:

    According to the Massachusetts Medical Society, gastrointestinal diseases cost $136 billion annually in healthcare expenditures, more than heart disease and trauma in annual costs. Tens of millions of individuals deal with gut issues, and there is a huge gap between those who seek GI help and those who suffer. Digital therapeutics is a part of the next wave in healthcare, and mobile software can have a significant therapeutic effect on patients. According to the U.S. National Library of Medicine, point-of-care tools such as applications on smartphones have been shown to support better clinical decision-making and improved patient outcomes. Offering a mobile product gives users a more convenient and comfortable way of tackling their health issues.

    THE ROLE:

    We are looking for a Head of Sales (f/m/x) [remote] to lead our U.S. business development with immediate effect.

    As Head of Sales you are responsible for generating, developing and closing opportunities. You will also be leading all revenue creation efforts. You will work very closely with our team in Berlin and will directly report to the founders. We are looking for someone who is passionate about and has a deep understanding of the healthcare space. You'll play an educational role, introducing your clients to Cara Care's comprehensive care solution for digestive health. Our platform produces measurable results for GI patients, helps employers, PBMs and health plans reduce costs. We empower our clients to improve the health of their members with digestive diseases like IBD, IBS, Dyspepsia and GERD. It is your core goal to make our best-in-class multimodal therapy accessible to millions in the U.S.

    WHAT IT IS LIKE TO WORK WITH US

    We are an interdisciplinary team of doctors, designers and software engineers who are all passionate about what we are building and how it can help people. Our work is inspired by our patients journey and our actions are focused on impact and results. We thrive in a dynamic, fast-paced work environment, while appreciating what it means to be healthy and well.

    To learn a bit more about our motivation, our team and company, you can visit our career page: https://cara.care/careers

    RESPONSIBILITIES

    • Generate, develop and close opportunities within the national and regional payer market and large employer market
    • Build a market leading business development team and help to architect their activities in the U.S. from scratch
    • Manage our US operations and potentially grow into an executive role in the company
    • Create a personal sales strategy/business plan that supports Cara Cares overarching corporate goals and strategies
    • Research target opportunities and generate account leads; build a robust pipeline to bring large enterprise deals across the finish line
    • Build the business case for CFO's / CHROs / CEO's at large organizations for Cara Care
    • Build strong customer relationships and trust within the various markets: health plans and pharmacy benefits managers, health insurance brokers, health benefit consultants and the HR/Benefits leadership within corporate companies
    • Develop a deep understanding of customer needs, priorities and pain points and work cross-functionally to provide key market feedback on client needs to your team
    • Build relationship with the customer team within the client to develop an communication launch plan, provide customized materials and set the site up for success
    • Assure customer satisfaction and manage timely issue resolution
    • Provide accurate sales forecasts and develop sales tracking and CRM tools
    • Build and maintain a deep and comprehensive familiarity with the Cara Care Product and future product pipelines
    • Establish Cara Care as a leading GI company in the US

    REQUIREMENTS

    • 4+ years experience in a B2B selling environment with regulated medical products, technology, and / or healthcare
    • Remote team management experience
    • Sales management experience in a digital health startup, payer, or other relevant experience
    • Deep understanding of the health insurance market and the self-insured employer market, with a passion to transform the U.S. healthcare system
    • Excellent interpersonal and communication skills, including proven comfort and finesse communicating with senior leadership teams
    • Ability to deliver engaging sales and product demos, in small and large group settings
    • A demonstrated ability to work under uncertain conditions and go-to-market of new products
    • Strong prospecting, cold-calling, lead generation and closing skills
    • Strong prioritization, time management and organizational skills
    • The ability to deliver results in a fast-paced, metric-driven environment and high tolerance for ambiguity
    • Enthusiasm for business travel

    BENEFITS

    • Leadership role and meaningful work help people improve their lives
    • A vibrant team and a friendly working atmosphere
    • Ability to significantly influence the direction of our startup
    • Competitive salary with regular salary reviews
    • Participate in our success: Equity options and commission
    • The best equipment and setup to be productive
    • Flexible working hours. If you prefer early starts, late finishes or remote
    • Team events and opportunities to meet the Berlin team