Job Description
As an Associate, Digital Activation you will be the key point of contact for ensuring campaigns are performing, pacing, and are running with precision. As a key point of contact for agency teams once a campaign has launched, you will be the “campaign quarterback” – ensuring all parties are aligned and have clear direction on what is required to achieve and outperform campaign benchmarks.
ROLE OBJECTIVES:
- Provide white glove client service to key brands and agencies across the Publicis Groupe
- Effectively manage and prioritize multiple live campaigns across channels, with multiple partners with ownership of both established and emerging accounts
- Act as campaign lead to ensure success for your dedicated accounts, fostering collaboration across departments to achieve and outperform client goals
- Manage campaign delivery as key liaison between agency teams, client strategists, and preferred partners by monitoring, tracking and reporting on overall performance
- Monitor, analyze, and report against campaign pacing and performance to internal parties while holding partners accountable to our APEX standards
- Create and present campaign wrap up reports showcasing campaign success, key learnings, and future recommendations
- Develop and maintain strong personal relationships with agency counterparts and vendor contacts to receive information about client goals and new product offerings
- Collaborate with Brand Development and Client Strategy to troubleshoot problems, improve process, and ensure client satisfaction
- Work with billing and revenue operations to appropriately track usage and spend of partners
- Assist in the overall invoicing process by acting as a liaison between internal operations and external parties on a monthly basis
POSSESS THE FOLLOWING TRAITS:
- Strong relationship skills, comfortable speaking directly to key decision makers
- Ability to troubleshoot on the spot and find solutions/workarounds during campaign launches
- Able to think critically and work in a rapidly evolving environment
- Highly effective communicator
- Work both independently and cross-functionally