Responsibilities: As a Fitness Consultant at Carbon Performance Gym, you will play a crucial role in providing exceptional customer service and ensuring the overall smooth operation of the facility. Your responsibilities will include:
Member Engagement: Welcome members and guests with a friendly and approachable demeanor, providing information about our services, classes, and facilities. Conduct tours of the gym to showcase our offerings and answer any questions.
Membership Sales: Actively promote and sell gym memberships, ensuring potential members understand the benefits of joining Carbon Performance Gym. Collaborate with prospective members to find the best membership options for their needs.
Facility Upkeep: Perform regular rounds around the gym to ensure a clean and organized environment. Assist in maintaining the cleanliness and tidiness of the gym floor, equipment, and common areas.
Cafe Assistance: Work shifts in the gym's cafe, serving healthy snacks, beverages, and light meals to members. Handle transactions, maintain a clean cafe area, and provide excellent customer service.
Customer Support: Address member inquiries, concerns, and feedback in a professional and timely manner. Provide solutions to ensure members have a positive experience during their visits.
Administrative Tasks: Assist with administrative duties such as managing member sign-ups, scheduling appointments, and maintaining accurate records of memberships and sales.
Qualifications:
Previous experience in customer service, sales, or hospitality is preferred.
Excellent interpersonal and communication skills, with a friendly and approachable personality.
Passion for health, fitness, and helping others achieve their goals.
Strong organizational skills and attention to detail.
Ability to multitask and prioritize tasks effectively in a fast-paced environment.
Proficiency in using basic computer software and systems.
Benefits:
Competitive salary and commission opportunities.
Access to gym facilities and classes.
Opportunities for professional development and growth within the company.
Positive and supportive team environment.