Stetson University is seeking an organized, empathetic, strong multi-tasker who is calm under pressure to join the CLaSS team as the Administrative Support for Stetson Health Service.  Stetson Health Service is a primary care facility on Stetson’s campus operated through a partnership between Stetson University and Advent Health. 

Reporting to the Director of Stetson Health Service, the Administrative Support will have support responsibility for the health clinic.

• Provide a professional, welcoming environment in the role of receptionist and as first contact with Stetson Health Service
• Provide support services including scheduling, patient registration, receiving phone calls and addressing all other customer service tasks
• Protect the confidentiality of patients
• Maintain knowledge of department policies and procedures. Have a broad knowledge of campus resources to ensure accurate responses to inquiries and referrals.
• Will engage with Campus Life and Student Success division and larger campus community
• Provide support to the Director of Stetson Health Service as well as medical providers through Advent Health
• Responsible for maintenance of incoming student’s Health History Forms and Immunization records
• Maintain office supplies and related materials
• Participate in campus outreach events as needed
• Assist is responding to current health trends in the Stetson community
• Other duties as assigned

YOUR TEAM: Campus Life and Student Success is a dynamic, evolving division driven by transformational leadership and continuous improvement.  We seek team members who are highly motivated, strategic thinkers and relationship builders who thrive on shared governance.  Our high expectations are matched by a robust professional development curriculum which promotes achievement and significance through self-assessment, reflection, and holistic goal setting.  We actualize a philosophy of challenge and support grounded in liberal learning and development as it relates to student persistence and success. We are committed to facilitating student discovery and exploration consistent with the aims of a broad liberal arts education; offering impactful learning opportunities based on current research and empirical data; cultivating the unique strengths and perspectives of individual students; fostering global awareness, social justice values, and civic engagement; and providing a healthy and vibrant educational environment conducive to holistic well-being. 

BACKGROUND: Founded in 1883, Stetson University (http://www.stetson.edu) is a private, selective university comprised of a rich array of liberal arts and professional academic programs. Collectively, Stetson’s faculty works with 3,500 students in undergraduate, graduate, and professional programs. The University’s historic main campus, located in DeLand, enrolls more than 2,100 students in undergraduate programs in the College of Arts & Sciences, the School of Business Administration, and the School of Music. Stetson University College of Law, Florida’s first law school, moved from the main campus to Gulfport in 1945, and, with the addition of the Tampa Law Center, serves over 1,000 students working full-time or part-time toward J.D. or LL.M. degrees. Graduate programs offered at the main campus and at Stetson University Center in Celebration include Business, Educational Leadership, Reading Education, and Counseling. Florida’s oldest private institution of higher learning, Stetson has regularly been ranked among the best regional universities in the Southeast and was the first private college in Florida to be granted a chapter of Phi Beta Kappa.

MINIMUM EDUCATION:  High School Diploma; some college preferred

Required Skills

• Clear communicator with ability to convey information in a concise manner.
• Strong interpersonal skills with ability to establish and maintain effective working relationships with the students, faculty, staff, and alumni.
• Outstanding organizational skills with ability to work without supervisory intervention.
• Ability to work well under pressure and multi-task effectively
• Ability to be fexible and able to adapt to change
• Advanced skills working with personal computers and advanced knowledge of Microsoft Office including Outlook, Word, and  Excel.
• Ability to design and enhance the look of various reports and spreadsheets on Excel
• Ability to easily navigate the internet and understand how to use searching/researching tools such as Google
• Ability to learn easily and understand operation of online programs as well as other office equipment such as copy machines, fax machines, phone systems
• Team player with a positive outlook and motivated to learn new skills and technologies
• Knowledge of confidentiality strongly desired

Required Experience

• High school graduate with some college experience preferred.
• At least three - five years of administrative/secretarial experience, health insurance, clinical and health experience preferred.

Salary Grade:  4

• Clear communicator with ability to convey information in a concise manner.
• Strong interpersonal skills with ability to establish and maintain effective working relationships with the students, faculty, staff, and alumni.
• Outstanding organizational skills with ability to work without supervisory intervention.
• Ability to work well under pressure and multi-task effectively
• Ability to be fexible and able to adapt to change
• Advanced skills working with personal computers and advanced knowledge of Microsoft Office including Outlook, Word, and  Excel.
• Ability to design and enhance the look of various reports and spreadsheets on Excel
• Ability to easily navigate the internet and understand how to use searching/researching tools such as Google
• Ability to learn easily and understand operation of online programs as well as other office equipment such as copy machines, fax machines, phone systems
• Team player with a positive outlook and motivated to learn new skills and technologies
• Knowledge of confidentiality strongly desired