JOB SUMMARY:
Provides therapeutic supervision to patients after program hours and assists Medical Unit staff and counselors as delegated. Responsible for screening and referral services for detoxification services when assigned to that area. Assure adherence to state statutes and rules, CARF standards, and federal regulations including HIPAA and 42 CFR Part 2. Positively represents the organization and promotes Rimrock’s Mission to the community.
ESSENTIAL FUNCTIONS:
- Provide therapeutic supervision to assigned patients including rounds at the assigned residential sites to assure security and maintenance of program schedules.
- Report all incidents, unusual events, and emergencies immediately to the Supervisor and nurse on duty, according to Rimrock’s policies and procedures.
- Assist patients with therapy and task assignments as needed.
- Assures that Behavioral Observation Forms are utilized appropriately to document patient care issues.
- Monitor all visitors and assure that no contraband is brought into the facility by visitors or patients.
- Administers drug screen protocol for patients.
- Provide Motivational Enhancement Therapy to detox patients, as assigned, or provide other educational lectures or activities when assigned.
- Monitor ED patients and program.
- Attend all scheduled staff meetings and in-services.
- Follow guidelines under the code of conduct section in the employee handbook.
- Assist with food service and patient supervision in the dining room.
- Monitor patient breaks.
- Complies with regular, predictable, and reliable attendance.
- Trains new employees after completion of RT II requirements.
- Other duties as assigned.
SAFETY-RELATED DUTIES
- Transport patients to outside activities safely and prudently observing all driving laws and Rimrock’s policies and maintaining driving logs. Immediately report any mechanical problems to the Supervisor.
- Provide regular rounds to assure the security of facilities ensuring doors are locked and alarms set after hours.
- Assure all incident report forms are filled out according to Rimrock’s policies.
- Be familiar with emergency procedures.
ORGANIZATIONAL COMPETENCIES:
- Accountability – Takes ownership for resolving problems, reaching goals, and serving patients, team, and organization. Accepts responsibility for own behavior. Assures that resources are allocated in accordance with the priorities of the strategic plan. Performs self-quality monitoring to develop and execute plans to meet established goals.
- Time Management – Maximizes the use of time and resources and effectively prioritizes tasks. Completes paperwork, evaluations, and other required documentation accurately and timely.
- Teamwork – Works cooperatively and capably with a wide variety of people. Actively promotes teamwork and information sharing within and across departments. Works in a spirit of teamwork and trust and maintains professional boundaries in working with others.
- Flexibility – Adapts rapidly to changing work demands and priorities.
- Confidentiality – Complies with all HIPAA and 42 C.F.R. Part 2 regulations relating to privacy, security, and confidentiality. Safeguards confidential information of patients, employees, and business operations
- Safety – Knows and understands emergency procedures and completes incident reports within 24 hours of the event with detailed information.
- Communication – Consistently uses positive communication skills to promote effective interpersonal relationships. Provides timely and thorough follow-up with internal and external customers. Models professionalism by addressing others with appropriate actions, appearance, and communication. Models and promotes effective written and verbal communication.
- Customer Service – Supports the organization’s customer service initiative. Strives for service excellence by seeking challenges and turning them into opportunities. Anticipates and meets the needs of patients while maintaining appropriate boundaries. Displays a friendly, helpful, and approachable demeanor. Obtains feedback from patients regarding their perceptions of the service provided to them and utilizes this information to improve service delivery.
- Respect – Establishes compassionate and supportive rapport with patients. Communicates tactfully and respectfully with patients, coworkers, and others.
- Quality Improvement – Assures that information is collected, organized, reported, and used to improve the quality of systems and services. Recognizes and appropriately reports to supervisor areas within the scope of responsibility that falls outside the quality parameters. Serves on committees or process improvement teams to assist in improving quality/customer satisfaction, as assigned.
EXPERIENCE/EDUCATION/TRAINING: High school diploma or GED is required. Knowledge, skills, and abilities necessary to communicate and work with patients with addictions. Attend monthly departmental sessions and in-services. View non-violent crisis intervention tapes/videos and attend related training. Needs to attend 4 hours of CEU training annually.
This position has a career ladder. To advance in the career ladder, the following must be met:
- Rehabilitation Technician I for one year
- No Disciplinary action within the last twelve months
- Complete the required 10 CEUs for the calendar year
- Cross Trained at Main Facility and one Residential Facility
- Score 90% percent on Safety RT Quiz
- Complete Skills Assessment
CERTIFICATE OR LICENSE: A valid driver’s license is required. CPR and First Aid training certification preferred. Must be insurable through agency insurance to operate a company vehicle.
SKILLS: Communication; ability to take direction and work adjunctively with the therapeutic team; provide empathy and possess knowledge and compassion of patients with addiction and implement positive reinforcement of patients. Computer skills and proficiency with Microsoft software including Word, Excel, and Outlook.
PHYSICAL DEMANDS: Work is indoors in an office environment with moderate noise. Intermittent physical effort involving lifting of up to 25 pounds, walking, and stooping is required. A typical workday involves walking, standing, reaching with hands and arms, and talking and hearing, approximately 70% of the time. Approximately 30% or less of the time is spent sitting. Normal vision abilities are required, including close vision and the ability to adjust focus.
WORK ENVIRONMENT/JOB LOCATIONS: Involves everyday risk or discomfort requiring normal safety precautions in an office setting, meeting room, and patient care areas. Work may involve mental and emotional stress. Some driving is required. Will work primarily in the main facility, although may be required to work at another facility with adult or adolescent patients.
DISCLAIMER: THE ABOVE STATEMENTS ARE INTENDED TO DESCRIBE THE GENERAL NATURE AND LEVEL OF WORK BEING PERFORMED BY PEOPLE ASSIGNED TO THIS CLASSIFICATION. THEY ARE NOT TO BE CONSTRUED AS AN EXHAUSTIVE LIST OF RESPONSIBILITIES, DUTIES, AND SKILLS REQUIRED OF PERSONNEL SO CLASSIFIED. ALL PERSONNEL MAY BE REQUIRED TO PERFORM DUTIES OUTSIDE OF THEIR NORMAL RESPONSIBILITIES FROM TIME TO TIME, AS NEEDED.
Required Skills
Required Experience