Casa Systems, Inc. (Nasdaq: CASA) is 5G, delivering physical, virtual and cloud-native 5G infrastructure and customer premise networking for high-speed data and multi-service communications networks. Our core and edge convergence technology enables public and private networks for both communications service providers and enterprises. Casa Systems™ products deliver higher performance, improved network flexibility and scalability, increased operational efficiency and lower total cost of ownership (TCO). Commercially deployed in more than 70 countries, Casa serves over 475 Tier 1 and regional service providers worldwide. At Casa Systems, our mission is to deliver ultra-broadband solutions that keep families, communities and the world connected. We harness our passion for innovation to drive technological solutions that allow service providers to do amazing things that improve the way we live.

We are seeking to hire SOFTWARE QUALITY ASSURANCE MANAGER (4G/5G WIRELESS CORE) to join our growing team based in our Andover, MA, USA facility which is located about 30 minutes north of Boston.

The SOFTWARE QUALITY ASSURANCE MANAGER will impact the organization by being responsible for the effective development and implementation of software quality assurance (SQA) programs to ensure that all software programs and products meet minimum organization standards and end-user requirements. Administers the software development change control process and engineering change notices (ECNs) for zero defect software development. Ensures adequate product testing prior to implementation. Through subordinate professionals, establishes and maintains SQA standards, procedures and control. Works with software engineering and development during product creation and establishes checkpoints for testing new products. Initiates corrective action for product deficiencies and provides senior technical expertise for software program troubleshooting.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Manage a software quality assurance team to test Casa's 5g/5G wireless core products.
• Select and utilize tools and methodologies to ensure that software tests identify defects and comply with quality standards.
• Evaluate test results against expected results, implements improvements to process and recommends alternative testing as needed.
• Draft, revise and approve test plans and scripts.
• Ensure that project/department milestones/goals are met and adhering to approved budgets.
• Develop test plans and strategies for delivering on software releases.
• Provide direction with internal and external team members to develop and execute test plans to achieve deadline.

QUALIFICATIONS:

• Undergraduate degree in computer science, engineering or related discipline.
• 7+ to 10 years of related software quality assurance, test automation and performance testing experience in the telecom network industry.
• 3+ years of technical lead/management experience leading a geographically distributed team.
• Knowledge and experience with 3GPP standard and 4G/5G wireless protocols a plus.
• Customer satisfaction, process, and product quality and reliability focused.
• Able to live Casa’s core values: fun work environment, innovation & risk taking; passion, dedication & perseverance; and honesty & loyalty.
• Excellent problem solving and analytical skills.
• Strong interpersonal and project management skills.
• Detail-oriented with respect to documentation and communication.
• Experience implementing and administering contemporary software quality process, test plans, high-level test automation strategy, metrics, defect profiles, and performance entry/criteria.

Casa Systems, Inc. offers a great work environment, professional development, challenging careers, and competitive compensation. Casa Systems, Inc. participates in the E‑Verify program. Casa Systems is committed to fostering a diverse workforce and inclusive work environment free from unlawful employment discrimination and without barriers to Equal Employment Opportunity (EEO).

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Required Skills Required Experience

• Ability to perform LPN duties
• Ability to establish and maintain an effective working relationship with others
• Ability to react calmly and effectively in life threatening situations to consumers and in other emergency situations
• Ability to participate in the preparation of a variety of operational records and reports
• Ability to express oneself, clearly, and concisely, both orally and in writing
• Certification in CPR, First Aid, the Heimlich maneuver, and competency in AED training and administration