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Customer Service Rep I - Part Time - Warwick RI

Ballard Marine Construction

Customer Service Rep I - Part Time - Warwick RI

West Warwick, RI
Part Time
Paid
  • Responsibilities

    WHY JOIN BALLARD MARINE CONSTRUCTION?


    Ballard Marine Construction is a specialty marine and underwater contractor based in Washougal, WA, with regional offices and projects throughout North America.

    Why join Ballard? It’s simple. You get to work on amazing technical projects with like-minded team members. The Ballard culture is second to none, and because of that, we are incredibly protective and particular about whom we invite onto the team. We have a unique culture of true excellence; we hold each other accountable from our newest interns and engineers to our most senior leaders. You will always go to work knowing that everyone you are working with cares as much as you do and is working hard to reach common goals. You will get out of it what you put into it. Ballard is an amazing place to work and if what we’ve said resonates with you, you just might be right for us!

    Job Summary:

    The Pile Driver Foreman will provide marine project support and is primarily responsible for supervising daily ongoing operations on a work barge and ensuring that all work performed is done in a safe and efficient manner. Will typically work closely with the Project Superintendent, Project or Field Engineer, Field Safety Representative, Pile Drivers, and other skilled or semi-skilled craft personnel on the worksite.

    Ideal Candidate:


    Core Attributes:

    • Grit and Resiliency - We dig deep to figure out how to make things happen no matter how impossible it seems. We never give up. We take on challenges that nobody else can or will.
    • Comradery and Inspirational - We are a hard-working team of like-minded individuals working toward a common goal. We regularly celebrate wins and like to have fun whether at work or at play. We come together each day looking for ways to instill life and energy into the world around us.
    • Driven and Competitive - We love competition. We love to win and love to learn when we lose. Not getting the job done is not an option. We are obsessed with doing our best and we do what it takes to win.
    • Trustworthy and Respectful - We are passionate about honesty, authenticity, and transparency. No lies. No drama. No politics. We value constructive conflict and ensure that even in conflict we treat others with respect.
    • Ownership and Accountability - When something goes wrong, we first “look in the mirror” before we “look out the window.” We ask, “what could I have done differently?” and then we share lessons learned. Regularly challenging ourselves and those around us to be better is a way of life. “Me first” belongs here.

    Education & Certifications:

    • High school diploma or equivalent
    • Valid Driver’s License

    Experience:

    • A minimum of five (5) years of marine construction piling and concrete experience on work barges or job sites or equivalent experience in a marine construction supervisory capacity is required
    • Experience with various crafts to successfully perform work. Craft knowledge should include pile driving, crane operations, welding, carpentry, sandblasting, pipefitting, and related areas

    Skills:

    • Understand the basic functions and operations of various types of pile hammers - diesel, air, hydraulic, and drop hammers
    • Able to read and understand blueprints or site plans from which the piledriving work will be done.
    • Has general knowledge of construction rigging - use of slings, cable chokers, spreader bars, multi-part load blocks, etc.
    • Able to identify critical issues and formulate action plans with all levels of management, including corporate
    • Ability to respond appropriately during emergencies
    • Strong organizational skills to effectively oversee all aspects of the project
    • Able to motivate and hold crews accountable for safe work practices and work performance excellence
    • Ability to plan for upcoming work and maintain project schedules
    • Able to influence and motivate work crews

    Responsibilities:

    • Work as assigned by the Project Superintendent to ensure the successful completion of current, ongoing marine construction projects.

    • Oversee the movement of marine floating rigs from location to location.

    • Drive pilings for retaining walls, bulkheads, and foundations of structures, such as buildings, bridges, and piers.

    • Use the pile driver head-on machine to drive pilings.

    • Judge distance and position piling leads.

    • Comply with safety codes.

    • Confer with the Project Superintendent, Field Engineer, or Project Engineer on job specifications.

    • Receive and handle material and equipment which may be required for the marine operation and is involved in construction operations.

    • Make certain that proper permits are in hand prior to any activity and inspect equipment visually to ensure that it is operating properly.

    • Assist in unloading and assembling a crane or other hoisting equipment to be used in piledriving activities.

    • Unload various types of piling - concrete, steel pipe, H-piling, timber, and steel sheet piling.

    • Perform site preparation for the installation of various concrete, timber, or steel piling.

    • Prepare the piling to be driven and assist in positioning and driving the piling.

    • Ensure all Ballard Health, Safety & Environmental policies are followed.

    • Perform other duties as may be assigned or requested by the immediate supervisor.

    Supervisory Responsibilities:

    • No direct reports but will provide oversight for project teams.

    Physical Demands/Working Environment:

    • Must be capable of walking, stepping, climbing, or otherwise moving from one location on the job site to another, and normally involves physically getting onto and off barges, boats, vessels, or dock facilities of varying heights and access parameters

    • Standing, stooping, kneeling, squatting, climbing, or sitting for long periods of time

    • Climbing vertical ladders to heights of 40' - 50'

    • Working in confined spaces and elevated heights

    • Lifting and carrying objects up to 50 lbs. as required

    • Adapting to extreme temperature changes and site conditions

    • Must be able to wear safety gear (PPE)

    Benefits:

    Ballard offers a strong benefit package and provides a culture that values opportunity for growth, development, and internal promotion. Benefits include medical coverage, 401K Plan with employer match, paid holidays, and so much more!!

    EEO Statement:


    Ballard Marine Construction, LLC. is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, or veteran status. Reasonable accommodation will be considered for qualified individuals with a disability if it does not create an undue hardship for the Company, consistent with the ADA as amended.

    Required Skills

    Required Experience

  • Qualifications

    QUALIFICATIONS

     

    To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, ability and/or physical demands required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

     

    KNOWLEDGE/SKILLS/ABILITIES

     

    Ability to effectively communicate in English, both verbally and in writing. Demonstrated ability to handle multiple tasks simultaneously. Strong customer orientation with excellent interpersonal communication skills. Strong analytical and problem solving skills. Detail oriented with excellent organizational skills. Proficient with Word and Excel, and working knowledge of computer operating system.

     

    CORE COMPETENCIES

     

    •  Job Knowledge •  Work Quality / Work Quantity •  Customer Focus •  Initiative / Decision Making / Judgement •  Communication / Active Listening •  Accountability / Integrity •  Interpersonal Skills / Team Oriented / Collaboration •  Emotional Stability / Adaptability •  Emotional Intelligence •  Organization / Time Management •  Creativity

     

    WORKING ENVIRONMENT / PHYSICAL REQUIREMENTS

     

    Work performed in an office environment within a store. This role routinely uses standard office equipment, such as computers, phones, photocopies and fax machines. Normal amount of sitting or standing, average mobility to move around an office environment. Frequently needs to stand, sit on a stool (counter height), and climb on and off the stool when assisting guests at the counter. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

     

    REQUIRED EXPERIENCE 

    EDUCATION/CERTIFICATION/LICENSURE

    High school diploma or general education degree (GED) preferred but not required.

    Experience

    A minimum of two (2) years of customer service or retail experience