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Call Center Representative I - Full Time - Swansea MA

Stetson University

Call Center Representative I - Full Time - Swansea MA

Marina, CA
Full Time
Paid
  • Responsibilities

    Primary Purpose:

    Management of the maintenance and operations of campus facilities including buildings, grounds, roads, landscape, parking, etc. Supports efforts for facility renewal, replacement, and improvement. Maintains a five-year plan for facility renewal and the funding matrix associated with facility renewal. Supports efforts in campus planning and accomplishing projects included in the Campus Plan. Develops and manages staff in Facilities Management. Manages and assures the optimal functioning of building systems and maintenance of grounds for all campus College of Law properties.

    Responsibilities:

    • * Directs and manages a staff of employees in the maintenance of buildings, grounds, and campus facilities in Gulfport and Tampa and in support of campus events. Facilities include classrooms, courtrooms, offices, and other administrative spaces, library facilities, dorms, apartments, and residential houses.
      
      • Oversees and monitors the daily upkeep of facilities and custodial staff.
      • Assures the optimal functioning of building systems, including mechanical, electrical, HVAC, and plumbing.
      • Works with contractors to develop scope of projects, funding required for projects, and schedule for completion for facilities renovation projects, HVAC, electrical, plumbing, etc.
      • Establishes and maintains the operating budget, project budgets, and the funding matrix for capital renewal for the College of Law.
      • Supports efforts to reduce consumption of energy and water and associated expense and emissions.
      • Develops planned maintenance schedules for staff and contractors to follow to ensure maximum life of capital equipment.
      • Develops preventative maintenance plans to ensure maximum life of capital equipment.
      • Oversees the Service Request System monitoring progress and completion of assignments.
      • Authorizes contractors and engineers to secure building permits from necessary authorities when necessary.
      • Solicits competitive bids on materials and labor when outsourcing projects.
      • Provides weekly/monthly verbal and/or written progress reports to supervisors and senior leadership.
      • Works closely with supervisors and Business Office in managing capital expenditures and renovation budget.
      • Participates in master planning processes and participates in new construction and renovation projects.
      • Responsible for the direct oversight of the Tampa campus operations in cooperation with other departments to provide coordination and support to Academic, Facilities, IT, Events, and Public Safety operations, and to the overall function of the campus. This position does not supervise other departments but works to create an environment of teamwork and efficiency for the Tampa campus.
      • Works closely with other campus departments, including Public Safety, Events, and Information Technology, and Residential Life to minimize disruption of campus activities during maintenance and construction projects.
      • Maintains a collaborative work environment and works well with others.
      • Other duties as assigned by supervisor.

    Required Skills

    A.A./A.S. degree required; B.A./B.S. degree preferred. At least 5 years of experience in facilities management, construction management, or a related field. Relies on experience and judgment to develop and successfully organize and manage workflow, implement plans, and manage costs and budget. Specific knowledge and working understanding of HVAC systems and controls. Ability to troubleshoot/diagnose. Ability to effectively manage and prioritize competing demands and to work collaboratively with other departments. Specific knowledge and working understanding of electrical, plumbing systems, grounds maintenance and equipment. Experience in educational or non-profit environment preferred. Ability to interface and communicate effectively with a wide variety of constituents, including faculty, senior administrative staff, alumni, and board members. Must have a valid driver’s license as may travel frequently between campuses. Flexibility to work outside normal hours; nights and weekends may be required. Serves on the College of Law’s emergency team and/or may be required to maintain on-call emergency response status in the event of emergency activities affecting College of Law. Works to build an environment that promotes and facilitates the success of Diversity and Inclusive Excellence. Proficient in MS Office.

    Required Experience

  • Qualifications

    A.A./A.S. degree required; B.A./B.S. degree preferred. At least 5 years of experience in facilities management, construction management, or a related field. Relies on experience and judgment to develop and successfully organize and manage workflow, implement plans, and manage costs and budget. Specific knowledge and working understanding of HVAC systems and controls. Ability to troubleshoot/diagnose. Ability to effectively manage and prioritize competing demands and to work collaboratively with other departments. Specific knowledge and working understanding of electrical, plumbing systems, grounds maintenance and equipment. Experience in educational or non-profit environment preferred. Ability to interface and communicate effectively with a wide variety of constituents, including faculty, senior administrative staff, alumni, and board members. Must have a valid driver’s license as may travel frequently between campuses. Flexibility to work outside normal hours; nights and weekends may be required. Serves on the College of Law’s emergency team and/or may be required to maintain on-call emergency response status in the event of emergency activities affecting College of Law. Works to build an environment that promotes and facilitates the success of Diversity and Inclusive Excellence. Proficient in MS Office.

  • Industry
    Education