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Customer Service Representative I - Call Center - Full Time

SHINE Systems & Technologies

Customer Service Representative I - Call Center - Full Time

Tampa, FL
Paid
  • Responsibilities

    +--------------------------------------------------------------------------+ | The Contractor shall provide direct support for preparation and/or | | updating of | | | | OPLANS/CONPLANS, formal briefings, formal architecture documents, | | CONOPs/SCONOPs, | | | | and TTPs needed to effectively employ airborne ISR assets within the | | CENTCOM AOR. This | | | | task requires detailed knowledge and experience with related Joint Staff | | publications, ISR | | | | CONOPS development, EXORDS, PLANORDS, WARNORDS, FRAGOS, formal Joint | | Staff | | | | requirements processes, airborne ISR asset integration/interoperability, | | and Service Level | | | | Processing, Exploitation and Dissemination (PED) processes and | | activities.  The Contractor shall directly aid in coordinating various | | USCENTCOM ISR sensor/system fielding and management processes for the | | USCENTCOM AOR to ensure Component requirements are properly satisfied | | and all airborne ISR integration aspects are addressed through close | | collaboration with the CENTCOM staff (i.e. J2/J3/J6), Components, Joint | | Staff and the Services. This task requires detailed knowledge and | | experience with: related Joint Staff publications, ISR CONOPS | | development, EXORDS, PLANORDS, WARNORDS, FRAGOS, formal Joint Staff | | requirements processes, airborne ISR asset integration/interoperability, | | and Service Level Processing, Exploitation and Dissemination (PED) | | processes and activities. Also requires Compliance and familiarity with | | USCENTCOM J3 Sensor Fielding Initiative (SFI) requirements outlined in | | message 151430ZAPR15, USCENTCOM Approval Process for ISR Systems Concept | | of Operations Mod 1, and familiarity with joint collection management | | processes and procedures. | +--------------------------------------------------------------------------+

    Required Skills +--------------------------------------------------------------------------+ |  10-12 years military intelligence experience or defense planning, and | | familiarity with the USCENTCOM Area of Responsibility and organization.  | | Associates or Bachelor degree or equivalent defense | | intelligence/academic experience (i.e. JPME-I).  Must be proficient in | | Automated Message Handling System (AMHS) and Record Message Traffic | | (RMT) systems. | +--------------------------------------------------------------------------+

    Required Experience

  • Qualifications

    +--------------------------------------------------------------------------+ |  10-12 years military intelligence experience or defense planning, and | | familiarity with the USCENTCOM Area of Responsibility and organization.  | | Associates or Bachelor degree or equivalent defense | | intelligence/academic experience (i.e. JPME-I).  Must be proficient in | | Automated Message Handling System (AMHS) and Record Message Traffic | | (RMT) systems. | +--------------------------------------------------------------------------+