Large managed care company is looking for a Behavioral Health Care Advocate for telephonic assessment and triage of participants in behavioral health crisis.
WORK LOCATION: FULLY REMOTE. MUST RESIDE IN MARYLAND
PAY: $40.00
CONTRACT DATES: ASAP to 12/31/24
HOURS: Mon-Fri, 8-5 (40 hrs/wk)
RESPONSIBILITIES
- Guide telephonic reviews, obtain relevant clinical information from behavioral health providers, review treatment plans, determine appropriate levels of care, and administer public behavioral health benefits
- Review written requests for authorizations submitted through a provider portal
- Oversee initial and continued stay requests for authorization to inpatient and outpatient psychiatric, chemical dependency, and dual diagnosis treatment services
- Coordinate transitions between various levels of care
- Telephonic assessment and triage of participants in behavioral health crisis
QUALIFICATIONS
- Master's degree in Psychology, Social Work, Counseling or Marriage and Family Counseling; or Licensed Ph.D.; or Registered Nurse with Behavioral Health experience
- Current, independent, unrestricted license to practice behavioral health treatment in the state of Maryland (e.g., LCPC, LCSW-C)
- 2+ years of experience in behavioral health
- Proficiency with Microsoft Office Suite programs (e.g., Word, Outlook, Excel)
PREFERRED QUALIFICATIONS
- Direct practice experience in the Maryland Public Behavioral Health System
- Knowledge of public resources throughout Maryland
- Experience with Medicaid populations
- Experience in treating people with Substance Use Disorders and/or those who are dually diagnosed with mental health and substance use disorders
- Managed Care experience and/or experience working in an environment that required coordinating benefits and utilizing multiple groups and resources for patients
- Familiarity with ASAM
- Bilingual Spanish