Benefits:

401(k) matching

Dental insurance

Flexible schedule

Health insurance

Paid time off

Vision insurance

Your home Assistant, LLC (YHA) is transforming the Home Care industry! Here, at YHA we are seeking individuals who are looking to advance in a growing industry. We are transforming Caregivers to Personal Assistants and service all types of clients. Using assisted nursing skills while adding a high level of customer service is our vision.

Our clients receive services within their own homes. YHA clients are growing families, professionals, Senior citizens, and outpatient individuals. Our task's vary on a daily basis. We support ADL's, Pick-up, Drop-offs, shopping, scheduling, light housekeeping, parental breaks, meal prep, and so much more! We do it all! We are searching for a high energy person with a great personality to support the office and scheduling team. As an organization we value our employees and place a focus on work culture. As great as our employees care for our clients, we as an organization care for our employees. Our Team members are passionate about helping others, are culturally aware, have aspirations for growth, have great communication skills, and excel in customer service! If this is you, apply with us TODAY!

Department: Sales/Operations Reports To: Directors Location: In-person

Position Summary:

The Care Coordination Specialist is responsible for supporting members through comprehensive care planning, intake, and Enhanced Care Management (ECM) services. This role works collaboratively with internal teams and external partners to ensure timely, coordinated, and person-centered care.

Key Responsibilities:

Complete comprehensive intakes and assessments for new and existing members

Develop, implement, and maintain individualized care plans in collaboration with members and care teams

Provide Enhanced Care Management (ECM) support in alignment with program requirements

Coordinate services across medical, behavioral health, and community-based providers

Conduct outreach and follow-up with members to ensure engagement and continuity of care

Document all activities accurately and timely in the electronic health record (EHR)

Support service close-outs to ensure services are billable and compliant

Participate in weekly ECM and care coordination meetings

Maintain compliance with all regulatory, contractual, and organizational standards

Collaborate with Care Coordinators, CRCs, leadership, and external partners as needed

Qualifications:

Bachelor’s degree required (healthcare, social work, public health, or related field preferred)

Minimum of 1-2 years of experience in care coordination, case management, or a related healthcare role

Knowledge of ECM, care management models, and healthcare systems preferred

Strong communication, organizational, and time management skills

Ability to manage multiple cases and meet deadlines

Proficiency with EHR systems and Microsoft Office/Google Suite

Bilingual skills a plus (if applicable)

Skills & Competencies

Person-centered and trauma-informed approach

Strong problem-solving and critical-thinking skills

Ability to work independently and as part of a team

Attention to detail and documentation accuracy

Professionalism and confidentiality

Work Environment & Physical Requirements

Ability to sit, stand, and use a computer for extended periods

Occasional travel to community sites may be required

Compensation & Benefits

Salary: 48,000-58,000

Benefits: Medical, dental, vision, PTO, holidays, and 401K plan