Overview We are seeking a dedicated and detail-oriented Care Coordinator to join our team. Primarily responsible for the Recruitment, On boarding and Retention of caregivers for Betterelief Care, LLC. The person in this role should be a friendly, compassionate, professional representative of the company with an outgoing personality and positive attitude. This is a part-time position, 20-30 hrs. per week, and includes general office duties. Travel may be appropriate. Physical demands of this position are representative of typical office work, no unusual heavy lifting required.

Duties

Builds applicant sources by researching and contacting community services, colleges, employment agencies, recruiters, media, and internet sites; providing organization information, opportunities, and benefits; making presentations; and maintaining rapport.

Attracts applicants by placing job advertisements, contacting recruiters, and using newsgroups and job sites

Screen applicant calls and provide routine information on open positions

Monitor employer portals at Indeed, Upward, and others

Conduct pre-screen phone interviews and schedule candidate interviews

Determines applicant qualifications by interviewing applicants, analyzing responses, verifying references, and comparing qualifications to job requirements

Evaluates applicants by discussing job requirements and applicant qualifications with managers and interviewing applicants on a consistent set of qualifications

Schedules for weekly orientation for new employees on a once daily basis

Implements the orientation program for new employees with the assistance of nursing staff for hands-on training and skills assessment

Ensure new staff have met all pre-employment requirements including online training, TB tests, drug tests, skills assessment, orientation, and medication management training

Arrange Caregiver Mentorships for new employees

Plan and execute regular caregiver appreciation events

Manages the monthly staff training program by working with nursing staff and outside providers to offer relevant and state mandated training

Maintains staff training logs to ensure each employee meets state requirements for training

Enter and maintain client and caregiver information in the scheduling software

Achieves staffing objectives by recruiting, interviewing and evaluating job candidates

Participate in the on-call/after-hours rotation

Comply with all company policy and procedures

General office duties: answering phone, monitor emails, assist with mail, and other duties as assigned

Qualifications:

Associate’s degree or higher preferred

Experience in talent acquisition and interviewing skills

Proficient in Microsoft Office Products, Scheduling software

Must possess and demonstrate excellent communication skills as well as a positive, professional business image

Competencies shown with health care laws and standards, i.e.: companion caregivers vs. CNA

Ability to plan, organize, prioritize and accurately complete work activities within specific deadlines while managing interruptions

Ability to remain flexible and resilient with ever changing schedules

Previous experience in Home Care a PLUS!

Preferred skills:

Initiative, Strong Work Ethic, Problem Solver, Accountability, Self-Confident, Self-Starter, Attention to Detail, Organizational Skills, Ability to Multi-task, Compassionate, Respectful