Job Title: Care Coordinator
Department: Care Coordination/Clinical Admin
Reports To: Care Coordination Manager
FLSA Status: Exempt
Position Summary
Responsible for essential administrative tasks in relation to Care Coordination. This role involves reviewing patients' multi-disciplinary services and ensuring compliance with agency policies and regulations
Key Responsibilities
- Effectively manage and organize the Care Coordination spreadsheet.
- Gather, collect, and document coordination of multi-disciplinary services.
- Accurately complete and upload care coordination forms into the patient chart in the EMR.
- Manage incoming and outgoing faxes and emails in relation to care coordination.
- Effectively prioritizes required tasks with clinical staff.
- Communicate effectively with all members of the interdisciplinary team through verbal reports, participation in staff meetings, and team conferences, as requested.
- Understands regulations and requirements for Medicaid Home Health services.
- Performs other related duties and responsibilities as deemed necessary.
Employee Support & Communication
- Educate patient and families on regulations and care coordination
- Maintain clinical documentation expectations
- Support and assist patient's and families with care coordination
Qualifications Required
- High School diploma or GED, Associates degree preferred.
- Must demonstrate excellent interpersonal skills; both written and verbal, time management, and Microsoft Office skills.
- Be self motivated and should need minimal supervision.
- Be detail oriented and organized.
- Ability to multi-task competing priorities.
- Minimum of one (1) year experience in a medical office environment.
- Medicaid Waiver and/or Medicaid Home Health knowledge/experience preferred, but not required.
Core Competencies
- Knowledge of healthcare environment
- Professionalism and leadership
- Communication and training
- Process improvement and compliance mindset
Additional Details
- Full-Time Hybrid position ; 1-2 Days in office, 3-4 Days Work from Home
- Flexible Schedule
- On job continuous education provided
Position available for Greenfield, Bedford, and Terre Haute