Benefits:

Competitive salary

Flexible schedule

Free uniforms

Opportunity for advancement

Training & development

We are seeking a compassionate and detail-oriented Care Coordinator to join our team. The Care Coordinator will serve as the primary point of contact between clients and caregivers, ensuring that all client needs are met efficiently and effectively. This role requires strong organizational skills, excellent communication, and a commitment to maintaining compliance and high-quality care standards.

Key Responsibilities:

Caregiver Management:

Match caregivers to clients based on client needs, preferences, and caregiver skills.

Conduct interviews and assessments for caregiver applicants.

Maintain strong relationships with caregivers and address any concerns or issues.

Client Coordination:

Update and maintain accurate client information in the Electronic Medical Record (EMR) system.

Monitor client care plans and ensure services are delivered according to plan.

Respond promptly to client inquiries and concerns, ensuring a positive experience.

Compliance and Quality:

Ensure all caregiver and client documentation meets state and agency compliance standards.

Track certifications, licenses, and training requirements for caregivers.

Assist in audits and reporting as required to maintain regulatory compliance.

Administrative Support:

Coordinate schedules and assignments for caregivers.

Prepare reports and documentation for internal use and external review.

Collaborate with other team members to streamline care processes and improve efficiency.

Other

Interview potential caregiver applicants in the office, perform urine drug screen, and facilitate caregiver testing for knowledge, skills, and attitude (30 questions). Collect copies of driver’s licenses, certifications, and automobile registration and insurance. When HIRED, will create a caregiver profile in EMR and files, update caregiver attributes.

Perform Background checks, Motor Vehicle Screen, Drug test, and Reference Checks.

Complete the onboarding process.

Execute caregiver hands-on training and skills lab.

Facilitates Caregiver and Client Experiences (Weekly check-ins for any support needs and address concerns).

Qualifications:

Proven experience in healthcare, home care, or care coordination preferred.

Strong organizational, multitasking, and communication skills.

Familiarity with EMR systems and electronic documentation.

Compassionate, professional, and proactive attitude.

Excellent Communication: Effective interaction with patients, families, and healthcare professionals is crucial for understanding and relaying information clearly.

Organizational Abilities: Coordinating multiple appointments and managing healthcare records requires exceptional organizational skills.

Empathy: A compassionate approach allows care coordinators to build trust with patients, understanding their needs and concerns better.

Technological Proficiency: Familiarity with patient management systems and electronic health records is vital for tracking patient data effectively.

Benefits:

Competitive salary

Professional development opportunities

Paid Training