Care Manager

HomeWell Care Services MA320

Care Manager

Lynnfield, MA
Full Time
Paid
  • Responsibilities

    Benefits:

    Paid time off

    Competitive salary

    Flexible schedule

    Opportunity for advancement

    Training & development

    HomeWell Franchise – Care Manager Position Summary

    HomeWell is a non-medical home care franchise dedicated to helping seniors and individuals maintain independence, dignity, and quality of life in the comfort of their own homes. We provide personalized services including companionship, personal care, and daily living support.

    We are seeking a results-driven Care Manager to lead care delivery, manage client relationships, and support business growth. This role is responsible for conducting client assessments, developing and overseeing care plans, supervising caregivers, and ensuring high client satisfaction.

    The Care Manager plays a critical role in both operations and growth—building strong relationships with clients and families, supporting onboarding, and identifying opportunities to expand services. You will work closely with the Administrator to ensure smooth operations, compliance, and consistent service quality.

    · Conduct client assessments and develop care plans

    · Update care plans based on client condition

    · Communicate with clients and families

    · Handle complaints and ensure satisfaction

    · Train caregivers on care delivery and safety

    · Supervise caregivers and evaluate performance

    · Ensure compliance with care standards and regulations

    · Maintain accurate client records and documentation

    · Conduct home visits and reassessments

    · Coordinate with external providers

    · Provide ongoing caregiver training

    · Support client education and quality of life

    · Build strong relationships with prospective clients and families

    · Explain care plans and service value clearly

    · Support client decision-making process

    · Collaborate with Administrator on client onboarding

    · Identify opportunities to expand services

    Maintain long-term client relationships

    Flexible work from home options available.

    This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to HomeWell Care Service Corporate.