Benefits:

401(k)

401(k) matching

Competitive salary

Dental insurance

Free food & snacks

Health insurance

Paid time off

Vision insurance

Care Manager – Full Time Location: Boise, ID (occasional travel required) Schedule: Monday through Friday, full-time Reports To: General Manager

About Homewatch CareGivers Homewatch CareGivers has proudly served the Treasure Valley for over 13 years. As we expand throughout Idaho, we’re growing a strong, supportive team committed to excellent client service and caregiver success. If you're a natural leader who thrives in a fast-paced, people-centered environment, we want to hear from you.

Position Summary The Care Manager is responsible for overseeing the daily operations of caregiver scheduling, client satisfaction, and care quality. This role ensures clients receive the support they need while team members feel equipped and empowered to provide it. You will work directly with caregivers, clients, and office staff to manage care delivery and improve outcomes.

Key Responsibilities

Care Coordination and Operations Manage caregiver and client scheduling Build and maintain strong relationships with clients Participate in the on-call rotation and respond to escalated client or caregiver concerns Track and monitor caregiver hours and manage overtime Review quality assurance and compliance reports Process and approve caregiver and CCC time-off requests Provide performance feedback and manage disciplinary issues Report department metrics during weekly leadership meetings

Training and Staff Development

Train Client Care Coordinators on CARE+/KanTime, scheduling, intake procedures, and quality assurance Support and mentor CCCs to promote professional growth and accountability

Qualifications

RN or LPN preferred, but not required Minimum of two years of healthcare experience (home care preferred) Previous caregiving experience is helpful, but not required Proficiency in Microsoft 365 (Outlook, Excel, Word, etc.) Previous leadership or management experience is a plus Reliable transportation required for occasional travel

Compensation and Benefits

Paid Time Off (PTO) Health, dental, and vision insurance Paid holidays Mileage Reimbursement 401(k) with Employer Matching

Why Join Homewatch CareGivers? We are a purpose-driven company that believes in supporting people—both our clients and our staff. You’ll have the opportunity to make a real impact, lead with compassion, and grow in a team-oriented environment.

How to Apply If you are passionate about leadership and client care, and ready to be part of a growing and supportive company, we encourage you to apply today.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Homewatch Caregivers Corporate.