Benefits:
401(k)
Health insurance
Health Advocacy Team Support Organization (HATS) is a mission-driven organization driven by a deep commitment to health equity and community support. Our mission is to advocate for transformative, person-centered solutions that improve access to care, empower individuals, and promote holistic well-being. Through inclusive and culturally responsive practices, we aim to ensure every community member has equitable access to essential services, healthcare, and opportunities for a healthier future.
Role Summary
The Care Team Manager at HATS, you’ll champion our core values—compassion, advocacy, and empowerment—while leading a high-performing team focused on individuals experiencing homelessness and other complex social and medical challenges. Your leadership will guide care plans, amplify voices, and ensure services reflect the lived experiences of those we serve.
Responsibilities
Supervise and mentor Enhanced Care Management team
Oversee development and implementation of person-centered care plans tailored to individuals facing homelessness, housing instability, and chronic conditions
Build relationships with shelters, transitional housing programs, outreach teams, and other community partners
Track outcomes and advocate for flexible care models that meet people where they are—literally and figuratively
Support Case loads as needed if workforce is limited
Champion services that address systemic barriers such as mental health access, substance use recovery, and safe housing
Facilitate internal trainings on equity, engagement, homelessness, and interdisciplinary best practices
Problem Solving, Critical thinking strategies to support ECM team
Conduct Performance Evaluations for team members
Qualifications
Bachelor’s degree in Social Work, Nursing, Psychology, Public Health, and/or related field or
3-5 years’ care coordination or case management experience, including at least 2 years in a leadership role
Deep understanding of the structural issues facing unhoused individuals and commitment to equity and advocacy
Comfort navigating health systems and community-based services, including outreach and field-based care