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Customer Service Representative

Career Climbers

Customer Service Representative

San Bernardino, CA
Full Time
Paid
  • Responsibilities

    A name-brand food manufacturing company is seeking a Customer Service and Logistics Coordinator to join their team. Reporting to the Director of Supply Chain, the Customer Service and Logistics Coordinator will be responsible for assisting the sales and logistics team with managing customer relationships, taking sales orders and order entry across multiple products lines.

    Responsibilities:

    • Work closely with the sales, logistics, and product development teams
    • Apply deep, detailed knowledge to assist customers and sales teams
    • Handle day-to-day interactions with customers
    • Record sales data and assist with data reporting across large software systems
    • Manage orders with big box retailers utilizing EDI software
    • Report exceptions for major clients (pricing variance, late shipments, payments, etc.) to Director
    • Assist with special projects, including sales promotions and streamlining order flow

    Qualifications:

    • 3+ years of customer service, sales support or logistics support experience within a large, corporate environment
    • Bachelors degree in Business Administration or related field a plus
    • Knowledge of large ERP or CRM systems
    • Food manufacturing or consumer products background a plus
    • Excellent communication skills and a desire to develop your career with a solid, global company
    • Strong sense of urgency, self-motivated and thrives in a fun, fast-paced corporate environment

    This is an excellent role for an up-and-coming Logistics Associate, Sales Assistant or Customer Service Associate looking to join a large, global company and looking to make a long-term impact. Company is very motivated to hire and looking to interview and on-board quickly. This role will be conducted in a spacious office in near Redlands and all interviews will be conducted via Zoom. Please apply directly. Thank you!