Phone Triage LPN

Career Personnel Services

Phone Triage LPN

Birmingham, AL
Full Time
Paid
  • Responsibilities

    A large regional medical group is looking to add a Certified LPN to their Phone Triage team.  The ideal candidate will provide courteous and professional service when answering and directing calls, maintain patient confidentiality, and comply with HIPAA regulations.

    Responsibilities:

    • Assess patients' medical needs
    • Submit medication refills
    • Updating patient demographics
    • Excellent customer service skills
    • Attention to detail and problem-solving skills
    • Proficiency with phone system, office equipment, and relevant software
    • Ability to sit for prolonged periods and lift/carry up to 20 pounds
    • Note: This job does not require direct patient care and has no exposure to blood or body fluids.

    Requirements:

    • High School Diploma or equivalent
    • Licensed Practical Nurse Certification from an accredited school of practical nursing