Job Description

Workshop Facilitation & Program Support

• Facilitate in-person and virtual job readiness workshops and other program-related sessions for customers, clients, and participants.
• Participate in virtual, on-site, and off-site program orientations as needed.
• Manage workshop registration, sign-in processes, and attendance tracking.
• Follow up with no-shows and monitor participant progress from orientation to enrollment.
• Create and maintain a monthly workshop calendar.
• Coordinate workshops with internal program teams and external community partners.
• Recommend and contribute to the development of workshop content and curriculum improvements.
• Collaborate with project leadership to evaluate the effectiveness of workshops and other interventions.
• Facilitate staff training sessions as assigned.

Social Media & Digital Engagement

• Use social media platforms to promote hiring events, share participant success stories, and provide timely labor market information.
• Develop and create accessible, engaging video content for social media to highlight program offerings, participant testimonials, and employment tips.
• Monitor engagement metrics and adjust content strategies to maximize reach and impact.
• Ensure all digital content aligns with accessibility standards and organizational branding.

Other Duties

• Perform other duties as assigned to support program goals and participant success.

Qualifications

You are a self-motivated, adaptable team player with a passion for helping others succeed. You bring strong organizational, interpersonal, and communication skills to the table, and you’re confident leading group sessions and trainings. You take pride in delivering excellent customer service and are comfortable using videoconferencing tools to connect with participants in both virtual and hybrid environments. You’re also tech-savvy, creative, and ready to make an impact through digital engagement.

Minimum Requirements:

• Bachelor’s degree in human services, social services, education, or a related field.
• Proven ability to train and instruct individuals in a group setting.
• Experience using videoconferencing platforms such as Webex, Zoom, or Microsoft Teams.
• Strong computer proficiency, including Microsoft Office and digital collaboration tools.
• Excellent verbal communication and customer service skills.
• Valid driver’s license in good standing and automobile insurance.

Preferred Qualifications:

• Bilingual (Spanish or other languages) strongly preferred.
• Previous experience working in social services or with individuals from diverse backgrounds.
• Familiarity with social media platforms and content creation tools.
• Experience developing accessible video content for digital platforms.

Additional Information

This is a 37.5 hour/week position paid biweekly. Pays $22.13 hourly.

All your information will be kept confidential according to EEO guidelines.

Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.

When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.

At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.