Be a key contributor to an exciting start-up company in Austin, Texas!

CareerPlug provides innovative recruiting and HR software for over 6,000 growing companies. Our applicant tracking and paperless onboarding platforms help companies make better hires to have the right people in place to build a successful business.

You can feel something special when you walk into our office located in the heart of Austin, TX. You can hear Client Success Managers working with clients and can tell that they really care. You can see the evidence of our hard work and commitment by our goals up on the wall, right next to our Core Values. And if you walk into one of our innovation meetings you can feel the energy and creativity that’s present when every team member is contributing their ideas. Best of all, you’ll hear us laugh and see us smile and know we love what we do!

The Client Support Intern works with the Client Support team to assist with reactive services for our client base. You will work on a variety of projects including client data aggregation, webinar support, client account updates, and support article review.

The ideal candidate is highly detail-oriented, has strong written and verbal communication skills, and is eager to learn in a fast-paced and innovative environment.

Specific Responsibilities:

Assist with support reactive tasks

Provide front line back up support

Research technical cases to resolve

Manage various support spreadsheets

Other projects as needed

Job Requirements:

Able to work at least 15 hours per week

Availability for Spring & Summer 2019

Excellent verbal and written communication skills

Ability to work independently and stay focused

Technical background preferred

Our team is growing as rapidly as our client base and we are always looking for top talent to join our team. Our leadership is dedicated to making CareerPlug one of the best places to work in Austin by upholding our core values and bringing together a diverse, high-performing team to achieve our goals.