Be a key contributor to an exciting start-up company in Austin, Texas!
CareerPlug provides innovative recruiting and HR software for over 10,000 growing companies. Our applicant tracking and paperless onboarding platforms help companies make better hires to have the right people in place to build a successful business.
You can feel something special when you walk into our office located in the heart of Austin, TX. You can hear our team collaborating with our clients and one another, see our goals and commitments up on the walls next to our core values, and feel the energy and creativity at our innovation meetings where every team member is contributing their ideas. We believe that people are the heart of our business and are committed to building one of the best places to work in Austin. To us, that means putting care and purpose into our hiring process, providing meaningful development and training opportunities for our team members, and living our core values every day.
The Client Success Intern will have the opportunity to learn about account management best practices and how to strategically manage, maintain, and grow client relationships. The ideal candidate is highly detail-oriented, has strong written and verbal communication skills, and is eager to learn in a fast-paced and innovative environment.
Since our office is currently closed due to safety concerns related to COVID-19, this internship will begin as a remote position. This may change as circumstances change.
Specific Responsibilities:
Ongoing support to the Client Success Team
Update client database
Account setup, customization, and tracking
Client check-ins via phone or email as needed
Client Success Projects as needed, such as:
Account feature updates
Client research
Reporting
Job Requirements:
Availability beginning late July through Fall 2020
Able to work at least 15-20 hours per week Monday - Friday (Flexible hours that work with your schedule).
Able to maintain strong attention to detail while working on projects online for several hours at a time
Ability to work independently and stay focused while following a set process
General computer proficiency (can get things done online quickly and accurately)
Strong writing skills
Ability to work from home (access to high-speed internet)
Our team is growing as rapidly as our client base and we are always looking for top talent to join our team. Our leadership is dedicated to making CareerPlug one of the best places to work in Austin. Learn more about the recruiting industry while making a meaningful contribution at a local startup.