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Client Success Internship - Paid


Client Success Internship - Paid

Austin, TX
Part Time
  • Responsibilities

    Be a key contributor to an exciting start-up company in Austin, Texas!

    CareerPlug provides innovative recruiting and HR software for over 6,000 growing companies. Our applicant tracking and paperless onboarding platforms help companies make better hires to have the right people in place to build a successful business.

    You can feel something special when you walk into our office located in the heart of Austin, TX. You can hear Client Success Managers working with clients and can tell that they really care. You can see the evidence of our hard work and commitment by our goals up on the wall, right next to our Core Values. And if you walk into one of our innovation meetings you can feel the energy and creativity that’s present when every team member is contributing their ideas. Best of all, you’ll hear us laugh and see us smile and know we love what we do!

    The Client Success Intern will have the opportunity to learn about account management best practices and how to strategically manage, maintain, and grow client relationships. The ideal candidate is highly detail-oriented, has strong written and verbal communication skills, and is eager to learn in a fast-paced and innovative environment.

    Specific Responsibilities:

    Ongoing support to the Client Success Team

    Update client database

    Account setup, customization, and tracking

    Client check-ins via phone or email as needed

    Client Success Projects as needed, such as:

    Account feature updates

    Client research


    Job Requirements:

    Able to work at least 15-20 hours per week Monday - Friday (Flexible hours that work with your schedule).

    Able to maintain strong attention to detail while working on projects online for several hours at a time

    Ability to work independently and stay focused while following a set process

    General computer proficiency (can get things done online quickly and accurately)

    Strong writing skills

    Our team is growing as rapidly as our client base and we are always looking for top talent to join our team. Our leadership is dedicated to making CareerPlug one of the best places to work in Austin. Learn more about the recruiting industry while making a meaningful contribution at a local startup.