Be a key contributor to an exciting start-up company in Austin, Texas!
CareerPlug provides innovative recruiting and HR software for over 10,000 growing companies. Our applicant tracking and paperless onboarding platforms help companies make better hires to have the right people in place to build a successful business.
You can feel something special when you walk into our office located in the heart of Austin, TX. You can hear our team collaborating with our clients and one another, see our goals and commitments up on the walls next to our core values, and feel the energy and creativity at our innovation meetings where every team member is contributing their ideas. We believe that people are the heart of our business and are committed to building one of the best places to work in Austin. To us, that means putting care and purpose into our hiring process, providing meaningful development and training opportunities for our team members, and living our core values every day.
The Client Support Intern works with the Client Support team to assist with reactive services for our client base. You will work on a variety of projects including client data aggregation, webinar support, client account updates, and internal documentation.
The ideal candidate is highly detail-oriented, has strong written and verbal communication skills, and is eager to learn in a fast-paced and innovative environment.
Specific Responsibilities:
Assist with support reactive tasks
Provide front line back up support
Research technical cases to resolve
Manage various support spreadsheets
Specials projects as assigned
Job Requirements:
Able to work 15-20 hours per week
Availability for Fall & Spring 2019
Excellent verbal and written communication skills
Ability to work independently and stay focused
Technical background preferred
Compensation: $12/hour
Our team is growing as rapidly as our client base and we are always looking for top talent to join our team. Our leadership is dedicated to making CareerPlug one of the best places to work in Austin by upholding our core values and bringing together a diverse, high-performing team to achieve our goals.