CARL BLACK Automotive: Receptionist

Job Responsibilities:

*Provide a professional customer service experience to all customers that enter Carl Black Automotive.

*Must be proficient with technology relating to telephone systems and PC knowledge.

*Provides receptionist, administrative and secretarial support.

*Operate multi-line Polycom telephone system to answer incoming telephone calls, determine purpose of callers, and transfer calls to appropriate personnel or department.

*Welcome on-site visitors, determine nature of business, and announce visitors to appropriate personnel.

*Orders, receives, and maintains office supplies.

*Preparing special projects including large office events.

*Interface at a high level with internal and external executives that visit the dealership.

*Perform various clerical duties.

*Excellent communication and interpersonal skills.

*Thorough knowledge of administrative practices and procedures.

*Be a multi-tasker.

*Must have working knowledge of PCs, word processing, presentation and spreadsheet software (Microsoft Office and Outlook experience a must)

*Must have knowledge working a CRM system on a PC.

*Detail oriented and able to meet last minute deadlines and challenges.

*Excellent Customer Service Skills

*Must be able to work weekends and have open availability.