Job Summary

Carmona's Appliance Center is looking for a Customer Service Representative to join our team in the parts and service department! As a Customer Service Representative, you are a key member of the team and represent our members on client support calls. You are responsible for handling service requests and customer complaints and identifying and ordering parts. Exemplifying our code of values, you show respect and courtesy to all customers and employees.

This position is right for you if you are self-motivated, energetic, and enjoy helping people. Ideally you are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis.

Responsibilities:

Receive incoming calls in a professional and courteous manner

Perform marketing and sales functions to sell additional work and earn business

Complete work orders, return customer calls, and respond to customer complaints

Perform other duties as needed which may include cross-training in related positions

Qualifications:

Strong written and verbal communication skills

Detail-oriented with strong data entry skills

Positive Attitude

Team player who can work independently

Benefits/Perks

Flexible Scheduling

Growth and Career Advancement Opportunities

Great Working Environment

<p style="font-size: 8pt;"><em>This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.</em></p>