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Customer Support Professional

Carmona's Appliance Center

Customer Support Professional

Redding, CA
Full Time
Paid
  • Responsibilities

    Job Summary

    Carmona's Appliance Center is looking for a Customer Service Representative to join our team in the parts and service department! As a Customer Service Representative, you are a key member of the team and represent our members on client support calls. You are responsible for handling service requests and customer complaints and identifying and ordering parts. Exemplifying our code of values, you show respect and courtesy to all customers and employees.

    This position is right for you if you are self-motivated, energetic, and enjoy helping people. Ideally you are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis.

    Responsibilities:

    Receive incoming calls in a professional and courteous manner

    Perform marketing and sales functions to sell additional work and earn business

    Complete work orders, return customer calls, and respond to customer complaints

    Perform other duties as needed which may include cross-training in related positions

    Qualifications:

    Strong written and verbal communication skills

    Detail-oriented with strong data entry skills

    Positive Attitude

    Team player who can work independently

    Benefits/Perks

    Flexible Scheduling

    Growth and Career Advancement Opportunities

    Great Working Environment

    <p style="font-size: 8pt;"><em>This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.</em></p>