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Help Desk Specialist

Carney's Business Technology Center

Help Desk Specialist

Bakersfield, CA
Full Time
Paid
  • Responsibilities

    Job Description

    We are seeking a Help Desk Specialist to join our team! You will resolve computer-related issues for your clients. 

    RESPONSIBILITIES:

    • Provide technical assistance with computer hardware and software
    • Resolve issues for clients via phone, in person, or electronically
    • Recommend hardware and software improvements
    • Track customer issues and resolutions

    QUALIFICATIONS:

    • Previous experience in IT, customer service, or other related fields
    • Ability to build rapport with clients
    • Strong troubleshooting and critical thinking skills
    • Positive and professional demeanor

    Company Description

    Carney's provides consulting, technology solutions, systems and related services to public and private sector clients in the central California area. Our team is focused on solving the needs of businesses of all sizes. What Makes Us Different? The experience of our owners, consultants, technical staff and the industry tested solutions we represent. Key relationships built over four decades of successful projects. Authorization and certifications from leading technology vendors. Complete suite of Managed Services.