Benefits/Perks
This position offers advancement opportunities.
This is an hourly wage position. Base wage is $18.00 - $22.00 per hour and is based on experience.
Paid Vacation will be provided. One (1) week of vacation will be provided per annum and will increase based on years of service.
The company offers ten (11) paid holidays.
Participate in company profit-sharing program after meeting entry requirements.
Mileage reimbursement is offered based on work-related usage.
Opportunity to participate in monthly sales commissions and bonuses.
Job Summary
Plans, develops, and establishes systems and procedures for office/showroom related activities in accordance with directives established by the President or General Manager, by performing duties personally or through subordinates.
Responsibilities
The Office Administrator is responsible for the efficiency and effectiveness of general office processes. This involves coordination among departments to ensure that service and quality objectives are fulfilled. He/she helps to manage the customer’s experience with the company and its employees. Other duties may be assigned.
A responsibility is an area you oversee and administrate. Often this includes delegating the task. The Office Administrator however, holds the accountability. This frequently involves setting up a system to see that the responsibility is fulfilled. Responsibilities include but are not limited to the following:
Answers the phones and services customers accordingly or directs the call to the appropriate party. During our busy and steady periods, this is a primary activity.
Provides first contact engagement with walk-in customers and other visitors.
Oversee newly-launched promotional product program which includes creation and distribution of frequent email marketing blasts. Manages all promotional orders (sales commissions paid).
Performs lead and customer follow-up calls on a timely basis and coordinates with the production department accordingly.
Responsible for making collection calls and delegating to appropriate project party as required.
Assists with the preparation, submission and monitoring of permit applications to various city and county organizations.
Prepares invoices.
Manage all social media posts and comments/inquiries.
Procures office supplies.
Fulfills errands for office on an as-needed basis.
Audits and communicates customer complaints with management/ownership.
Recommends to team improvements and other procedures to prevent future complaints of similar nature.
Responsible for finished product left at front office for pickup.
Qualifications
The qualifications listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Benefits/Perks
This position offers advancement opportunities.
This is an hourly wage position. Base wage is $18.00 - $22.00 per hour and is based on experience.
Paid Vacation will be provided. One (1) week of vacation will be provided per annum and will increase based on years of service.
The company offers ten (11) paid holidays.
Participate in company profit-sharing program after meeting entry requirements.
Mileage reimbursement is offered based on work-related usage.
Opportunity to participate in monthly sales commissions and bonuses.
Job Summary Plans, develops, and establishes systems and procedures for office/showroom related activities in accordance with directives established by the President or General Manager, by performing duties personally or through subordinates.
Responsibilities The Office Administrator is responsible for the efficiency and effectiveness of general office processes. This involves coordination among departments to ensure that service and quality objectives are fulfilled. He/she helps to manage the customer’s experience with the company and its employees. Other duties may be assigned.
A responsibility is an area you oversee and administrate. Often this includes delegating the task. The Office Administrator however, holds the accountability. This frequently involves setting up a system to see that the responsibility is fulfilled. Responsibilities include but are not limited to the following:
Answers the phones and services customers accordingly or directs the call to the appropriate party. During our busy and steady periods, this is a primary activity.
Provides first contact engagement with walk-in customers and other visitors.
Oversee newly-launched promotional product program which includes creation and distribution of frequent email marketing blasts. Manages all promotional orders (sales commissions paid).
Performs lead and customer follow-up calls on a timely basis and coordinates with the production department accordingly.
Responsible for making collection calls and delegating to appropriate project party as required.
Assists with the preparation, submission and monitoring of permit applications to various city and county organizations.
Prepares invoices.
Manage all social media posts and comments/inquiries.
Procures office supplies.
Fulfills errands for office on an as-needed basis.
Audits and communicates customer complaints with management/ownership.
Recommends to team improvements and other procedures to prevent future complaints of similar nature.
Responsible for finished product left at front office for pickup.
Qualifications The qualifications listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must possess a positive demeanor
High School Diploma or equivalent
Valid Drivers License
Minimum of three years experience in an office or customer service position
Excellent communication skills in fluent English, including the ability to present and speak in public
Ability to exercise integrity at the moment of choice
Ability to think and reason strategically
Comprehensive computer skills including software (Windows, Office, database experience), hardware, programs, and applications
Proven experience in a supervisory capacity