Quality Assurance Manager
ABOUT MICROBAC Microbac serves our clients with the utmost expertise and respect for their market requirements, constraints and challenges. We embody a company-wide commitment to exceptional customer experience, which has been refined over nearly 50 years of trusted, analytical and measurement experience. Through our network of laboratories, offices, and field services, we have the flexibility to meet the unique requirements for each client, project and scope. As a privately held third-party testing company, Microbac operates with a commitment to safety, quality and compliance. Our diverse work portfolio includes broad accreditation offerings and tested insights across the environmental, food and nutrition and life science markets. JOB SUMMARY The Quality Assurance Manager is responsible for overseeing the development, implementation and maintenance of quality systems throughout an accredited commercial laboratory, ensuring compliance with all relevant regulatory standards. The Quality Assurance Manager also supervises the QA Administrative Assistant and coordination with the Document Control. ESSENTIAL FUNCTIONS - Ensures effective and current quality systems are in place and adhered to by all staff, resulting in the output of data that is of the highest quality, accurate and defensible - Serves as the focal point for QA/QC and is responsible for the oversight and/or review of quality control data such as quality records, control charts, calibration records, documentation of corrective actions and other QA/QC data - Leads, plans, organizes and supports the activities and resources related to implementing and maintaining effective quality systems throughout the laboratory including but not limited to document control, CAPA, internal audits, control charts & trend analysis, approved suppliers and validation of methods, systems & instrumentation - Has direct access to both local and the highest level of management and has sufficient authority, access to work areas, and organizational freedom to initiate corrective action, to recommend solutions to problems through designated channels and to assure that further work is stopped or controlled until proper resolution of a deficiency has occurred - Coordinates efforts leading to the acquisition and maintenance of appropriate accreditations, licenses and certificates relevant to the industries that are served by the laboratory - Conducts internal audits - Maintains Proficiency Testing Program - Writes, reviews and revises SOPs and technical reports - Ensures the laboratory is fully compliant with all relevant regulatory standards - Serves as the laboratory contact for the Ethics and Data Integrity Program - Prepares monthly reports both to local divisional management and to the corporate quality team summarizing quality activities at the laboratory - Hosts and responds to client audits, leads the process to ensure observations are addressed MINIMUM REQUIREMENTS - Bachelor’s degree in a basic or applied science - Minimum of 4 years of laboratory experience and familiarity with laboratory quality systems - Thorough understanding of ISO 17025, DOD ELAP and NELAC - Knowledge of applicable quality systems and accreditation, licensing and/or certification requirements - Demonstrated leadership ability. - Ability to motivate others - Ability to lead and work with cross-functional teams WORKING CONDITIONS AND PHYSICAL REQUIREMENTS - Work environment and physical demands, even if “General Office Environment” should be described here; use “Working Conditions Worksheet” to assist in completing this section - If applicable, list equipment and tools operated and the frequency of use (vehicles, equipment, tools, other) Microbac is an Equal Opportunity Employer – Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity Veteran Friendly Employer
Required Skills Required Experience
Building strong relationships with clients, broker-dealers, internal staff, and other community partners, you will be part of the award winning Wealth Management Team at an organization which has over $700 million of investment assets under management while supporting a branch with over $275 million of cash deposits.
Furthermore, with your in-depth knowledge of financial planning and investments, in addition to your client-centric service philosophy, you will coordinate, communicate, advise, and execute credit union Member’s long term financial needs. Covering specified branches, Financial Advisors have the opportunity to partner with branch staff in order to identify those Members in need of help. Your individual focus on your clients and their needs for financial products and services will be conducted at the highest level of integrity and genuine care for your clients’ financial success.