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Senior Operations Specialist

Microbac Laboratories, Inc.

Senior Operations Specialist

Maryville, TN
Paid
  • Responsibilities

    ABOUT MICROBAC

    Microbac serves our clients with the utmost expertise and respect for their market requirements, constraints and challenges. We embody a company-wide commitment to exceptional customer experience, which has been refined over nearly 50 years of trusted, analytical and measurement experience.

    Through our network of laboratories, offices, and field services, we have the flexibility to meet the unique requirements for each client, project and scope.

    As a privately held third-party testing company, Microbac operates with a commitment to safety, quality and compliance. Our diverse work portfolio includes broad accreditation offerings and tested insights across the environmental, food and nutrition and life science markets.

     

    JOB SUMMARY

    The Analyst I, working in an accredited commercial laboratory in MARYVILLE, TN, provides a variety of routine scientific tasks under close supervision. Receives specific and detailed instructions as to required tasks and results expected. 

     

    ESSENTIAL FUNCTIONS

    • Following established SOP’s and adhering to state, federal and other accrediting body requirements, prepare and process samples, and collect information about the composition of substances to support the analytical testing needs of clients, for such purposes as quantitative analysis, and product development 
    • Prepare necessary standards, solutions, reagents, media, and samples for sample analyses
    • Utilize specialized laboratory equipment and instrumentation to process and analyze samples
    • Perform equipment and instrumentation set up
    • Accurately record observations and data and basic interpretation of data
    • Maintain the integrity of procedures and record professional activity for peer review
    • Monitor and address sample backlog issues
    • Maintain accurate, up to date logs, notebooks and equipment records
    • Perform necessary laboratory administrative functions such as filing paperwork, photocopying, reviewing of data, and entering data into computerized LIMS
    • Comply with and promote Safety, and Quality programs

     

    MINIMUM REQUIREMENTS

    • Bachelor’s degree with a major in an applied science from a four-year college or university; or two to three years related experience; or equivalent combination of education and experience.
    • Basic knowledge of principles, terminology, practices, techniques and instrumentation commonly used in a laboratory setting
    • Ability to effectively prioritize work and manage time to meet deadlines and rush orders
    • Computer literacy
    • Ability to work with delicate laboratory equipment
    • Ability to communicate effectively in both written and verbal formats

     

    WORKING CONDITIONS AND PHYSICAL REQUIREMENTS

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

     

    Physical Requirements: 

    • While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls; talk or hear; and taste or smell. The employee is occasionally required to stand, walk, and sit.
    • The employee must regularly lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and depth perception.

    Working Conditions: 

    • While performing the duties of this job, the employee frequently works near moving mechanical parts and is frequently exposed to fumes or airborne particles and toxic or caustic chemicals
    • The noise level in the work environment is usually moderate

     

    Microbac is an Equal Opportunity Employer – Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity

    Veteran Friendly Employer

    Required Skills Required Experience

  • Qualifications

    COMPETENCIES:                                                 

    Analytical/Problem Solving – Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations

    Judgment – Able to make sound decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process when needed; Makes timely decisions

    Problem Solving – Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Able to see roadblocks as challenges.

    Customer Service – Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.

    Quality Management – Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness, engages in self-development, and keeps up with new developments.

    Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; demonstrates support of organization's goals and values; Benefits organization through outside activities.

    Planning/Organizing – Able to prioritize, organize, and plan work activities; Uses time efficiently; Sets goals and objectives; Develops realistic action plans; Demonstrates flexibility and the ability to adapt to changes.

     

    LANGUAGE SKILLS

    • Ability to read, analyze, and interpret common journals, reports, and documents;
    • Ability to independently respond to inquiries or complaints from customers, regulatory agencies, or members of the community;
    • Ability to write professional reports that conform to prescribed style and format;
    • Ability to effectively present information to team members and customers.
    • Ability to communicate effectively with team members and customers;
    • Ability to listen effectively and establish and maintain a professional environment when interacting with all levels of internal/external staff or providers.