MiTek® USA Inc., a subsidiary of Berkshire Hathaway, Inc. is the world's leading supplier of state-of-the-art, engineered connector products, engineering services, and computer-driven machinery for the building component industry. We provide the industry's most advanced, most comprehensive, and most innovative software for design and manufacturing. Our products and services are backed up by a team of industry professionals who are dedicated to one goal – making our customers successful. We are looking for a dynamic Inside Sales Specialist.

• Provide excellent customer service consistent with the Triton philosophy of treating the customer as we would want to be treated.
• With direction from Territory and Regional Managers, execute territorial and regional sales plan for each major account to align with and achieve corporate and strategic plans
• Create and maintain an outbound call plan to distribution locations in order drive revenue and enhance sales of higher margin items. 
• Be first point of contact for new inquiries and direct to internal or distributor contacts as appropriate. 
• Address installation and/or technical questions from inbound calls. Forward/escalate to appropriate internal contact as necessary.
• Participation on corporate regional team(s)

EDUCATION: High school diploma or GED

EXPERIENCE: 5 years of demonstrable success in a customer service role 

COMPUTER SKILLS: Competence in Microsoft Office suite, particularly Outlook, Word, and Excel

CERTIFICATIONS: ID MII-XXXX (S)

MiTek is an EEO/Affirmative Action Employer, our organizations do not allow discrimination in their hiring/employment decisions based on race, creed, color, veteran status, sex, religion, national origin, age, physical or mental disability, genetic information or any other characteristic protected by law.

We are an E-Verify Employer, Drug and Tobacco-Free Workplace.

Required Skills Required Experience

• Application of engineering principles including critical thinking, analysis, and innovative techniques
• Strong verbal and written communication skills
• Works well in a team environment
• Have the ability to communicate effectively with clients and project team
• Highly motivated, articulate, and self-starting
• Proficient in MS Word and Excel

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