Carpet Cleaning Technician

Rapid Dry dba Irock Plumbing

Carpet Cleaning Technician

Buffalo, NY
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Health insurance

    Paid time off

    Training & development

    Carpet & Floor Cleaning Technician

    Rapid Dry Restoration & Cleaning Services

    Competitive Pay | Career Growth | Paid Training Available

    Join a Team That Takes Pride in Exceptional Service

    Rapid Dry is seeking a Carpet & Floor Cleaning Technician who is motivated, professional, and customer-focused. Experience in carpet cleaning is preferred, but we are willing to train the right individual who has a strong work ethic, a positive attitude, and a desire to learn.

    We're looking for someone who enjoys working with people, takes pride in delivering outstanding results, and understands that every customer interaction is an opportunity to build trust and grow our business.

    What You'll Do

    Clean and maintain carpet, upholstery, tile, stone, hardwood, and other flooring surfaces

    Operate professional carpet and floor cleaning equipment

    Evaluate customer needs and recommend additional services when appropriate

    Provide an exceptional customer experience from arrival to job completion

    Move and replace furniture carefully while protecting customer property

    Maintain accurate job documentation and communicate clearly with customers and office staff

    Keep company vehicles, equipment, and work areas clean, organized, and professional

    Identify opportunities to educate customers on services that can improve their home or business

    Represent Rapid Dry with professionalism, integrity, and a positive attitude

    What We're Looking For

    Previous carpet cleaning, floor care, restoration, janitorial, or related experience preferred

    Willingness to learn and be trained in professional cleaning techniques

    Strong customer service and communication skills

    Sales or upselling experience is highly valued

    Ability to build rapport with customers and make service recommendations confidently

    Self-motivated with strong attention to detail

    Reliable, dependable, and professional in appearance and conduct

    Ability to solve problems and adapt to different job situations

    Team-oriented while also capable of working independently

    Valid driver's license and clean driving record preferred

    Why Work for Rapid Dry?

    Competitive compensation

    Great work environment

    Career advancement opportunities

    Ongoing training and development

    Variety of work every day is different

    Opportunity to earn more by providing outstanding service and identifying customer needs

    Ideal Candidate

    The ideal Rapid Dry technician is someone who takes ownership of their work, keeps their truck and equipment in top condition, communicates confidently with customers, and consistently goes above and beyond to create a five-star customer experience. They don't just clean floors they build relationships and help customers understand the value of our services.

    Experience is a plus, but attitude, professionalism, and a willingness to learn are what matter most. We will train the right person.