Job Description
Carrier Sales Representative - Nashville, TN
Position Overview
Carrier Sales Representatives are responsible for ensuring maximum profitability by negotiating freight rates, and sourcing available carrier equipment to match with our customers’ freight. Carrier Sales Rep’s are responsible for maximizing transactional profitability by developing carrier relationships and negotiating both spot and contract rates with carrier partners.
Primary Responsibilities
Developing an overall business strategy to build a book of business.
Build and expand your book of business with carriers while maintaining a strong relationship.
Provide and negotiate freight rates to carriers.
Manage your daily shipments to ensure timely pick-up and delivery.
Collaborate internally with your team on pricing strategy and account implementation plans.
Communicate effectively both internally and externally.
Resolve transportation problems with urgency and professionalism.
Actively procure new carriers based on volume and lane density.
Maintain a strong grasp and market knowledge of shipping lanes, geography, and seasonality.
Meet and exceed KPIs and goals as set by department leadership.
Provide no fail service on each load.
Handle and communicate all issues to appropriate parties in a prompt and professional manner.
Properly qualify carriers booked to prevent any service failures.
Communicate effectively with all carriers, customers and other Circle employees.
Communicate load details upon booking, as well as any changes made after booking to the assigned driver.
Escalate issues properly in accordance with Circle Logistics Escalation Policy.
Relay load updates internally to the proper parties (Operations Representatives, Account Managers and Client Strategy Managers as required).
Create and maintain a spreadsheet of current and past carriers.
Actively work on same day freight bringing competitive options to the customer's team.
Take responsibility for critical loads/critical customers.
All other duties as assigned
Working Conditions (may add additional conditions specific to defined work location)
Generally in an indoor office setting; may include occasional participation in outdoor company events.
Varying schedule to include evenings, holidays, weekends and extended hours as business dictates.
While performing duties of this job, the employee is primarily in a controlled, temperate environment; however, may be exposed to heat/cold during support of outside activities.
The noise level in the work environment is usually moderate to loud.
Qualifications
Additional Information
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.